Tag Archive for stress

The Career Impact of Mental Overload

No, you don’t have a migraine, not having a stroke, no aneurysm, thank goodness!  Yet, you do have a serious problem.  It’s the women’s dilemma of mental overload.  It is the mental burden for working women that includes juggling children and households.  We are not talking about the actual physical labor of taking care of children, shopping, cleaning, etc., that physical work is visible and exhausting.  However, the invisible mental overload can be even more destructive.  Time management gurus usually talk about planning, prioritizing, time blocking etc., to be able to focus more effectively on work.  We talk less often about the mental overload that limits women’s careers.  What if you cannot focus at work because you are worrying about scheduling vet appointments, children’s parent/teacher conferences, and buying new clothes for your child?  It’s bound to take a hit on your career.  This mental overload for women is significant.  It drains focus, creativity, problem solving and work satisfaction.

Below is an article recently published by the Most Powerful Women Daily Newsletter from Fortune, with Emma Hinchliffe on December 20, 2024.  It is captured verbatim to not miss any insightful information. 

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Ana Catalano Weeks, a senior lecturer in comparative politics at the University of Bath who often studies gender and society, has two new research papers that study the impact of the mental load on women.  The first, published with University of Melbourne sociology professor Leah Ruppanner in the Journal of Marriage and Family, follows parents in the U.S. and found that mothers carry, on average, 71% of the mental load.  This includes the unseen work that precedes physical work: noticing that the faucet is leaking and must be repaired, remembering when to schedule a doctor’s appointment or cut the kids’ nails, or keeping track of who to give gifts to each holiday season.

Catalano Weeks’ research is among the first to quantitatively, rather than qualitatively, study this labor.  “This is work that goes on in people’s heads, so it’s not really possible to observe it,” she explains — compared to typical measures of physical labor like time-use surveys.

So why do women get stuck doing the overwhelming majority of this work?  Like with the physical labor of housework, it’s a way of “performing gender,” the researchers found.  “The work itself isn’t visible, but the implications of it are,” Catalano Weeks says.  If parents don’t remember that it’s Christmas sweater day at school or that the kids are outgrowing their shoes, the mom is typically the one who internalizes that lapse.

Which brings us to Catalano Weeks’ second study:  the impact of all this labor on women’s roles in public life through a study of working parents in the U.K.  The research, accepted by the British Journal of Political Science but not yet published, finds some of the first causal evidence between the mental load and women’s participation in the workforce and political life.  It’s not that women don’t have enough time, but that the cognitive load takes up more space in their minds and “crowds out” the ability or desire to take on additional responsibility at work.  Men, who more often are able to forget about the never-ending work of managing a home and family, don’t see that phenomenon to the same degree.

What’s unique about the mental load is the way it cuts across class and privilege.  Unlike physical household labor like chores, it’s near impossible to outsource the entire mental load; even for the wealthiest couples who hire a household manager or equivalent staffer to handle much of this work, someone would still carry the mental load of managing that person.

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Does this sound like you?  This is a topic that I have addressed in keynotes, training, and with individual clients for many years.  Here is an activity I conduct at corporate training events that always causes laughter, sometimes tears, and nods of recognition:

Two female volunteers pretend to be watching a football game, and I become a journalist interviewing them.  One volunteer reacts as a female and the other reacts as a male.  I ask the female “What are you thinking about right now?”  She often responds, “I am worried that the sitter is actually paying attention to my twins, if I remembered to get out their pajamas, and if my presentation at work tomorrow needs to be tweaked.”  When I ask the “male”, he responds, “Is Burrow going to be sacked on this play?”  This could easily be reversed asking women what they are thinking about when they are at their work desk.  You can see the potential challenge of focus, productivity, and career advancement.

If your career is floundering because of this mental overload, you are not alone.  This is an issue often discussed, processed, and managed with my individual clients.  It CAN be changed.  If you are ready to tackle this issue and need guidance, let’s talk.  We can do a complimentary 45-minute telephone consultation.  Email Kay@highheeledsuccess.com or call 513-561-4288 to schedule. 

Exuding Calm Like a Duck Gliding on Water

My recent Tip Tuesday social media post read “To have a great professional reputation as confident, on top of things, and unflappable — be a duck!  Yep, be a duck!  You may be peddling like the very devil underwater but on top you look like you are gliding over water.  Bosses, employees, clients, and co-workers think highly of individuals who have their act together.  Craft your reputation by being a duck.”  After I posted it, three clients reached out to me asking me to do a deeper dive into how this applies to leaders.  I realized they were likely not the only ones who could benefit from this information.  So here you go, leaders take heed.  However, this information can apply to anyone in the workplace, whether you are in a leadership position or are a newbie to the workforce. 

In a previous article, I wrote about the way so many American women have adopted the mantle of stress as a Badge of Courage!  Many women equate stress to being a hard worker and successful.  Nothing could be farther from the truth.  If you want a great reputation and to have others benefit from your demeanor, exude calm. 

Every day can be stressful in the workplace for leaders.  There are deadlines to meet, budgets to create, feedback to give, etc.  Remember, you set the tone for others.  When you are calm, keep your emotions in check, and appear to have situations under control, staff members feel safe and secure.  You create an environment of stability that people pick up on. In an LA Times article by Joyce E.A. Russell, she reports that according to a study by TalentSmart, 90% of top performers demonstrate the ability to manage their emotions and stay calm during stressful times.  Leaders make better decisions and think more clearly when calm.  During times of crisis, it’s even more important to show calm.  When leaders become emotionally overwrought, so do their teams.  Look around, in a workplace where the leader often “loses it” you will see low morale, low creativity, team conflicts and errors made. 

Recently, one of my clients sent me feedback she had received about her leadership style from her team.  One of the consistent themes was how much they respected and appreciated her ability to keep calm during challenging and stressful times.  You can see how important it is to the team for the leader to remain calm but what about the leader herself? If the leader doesn’t keep calm under fire, Harvard Business School’s Online Blog reports:

  • 53% of leaders become more closed-minded and controlling during times of stress
  • 43% become angry and over-heated

Does that sound like the type of leader you would want to follow?  Does that sound like the type of leader who would have a great reputation?  Does that sound like the type of leader who would continue to be promoted? Unlikely, you would say “YES” to those three questions.  In my coaching business, I have encountered clients who say being rattled during stressful times is just their personality and emotional makeup.  Perhaps that has been your style in the past, but you can make headway toward becoming a duck.  Here are three important ways you can develop that critical calm, not just as a façade, but as a legitimate part of your leadership style.

  • Stop.  Don’t act quickly.  Give yourself time to really assess the situation.  If you jump in an over-heated state, you are apt to show up frenzied, rattled, and driven by emotion.  This doesn’t mean you won’t be emotional but take time to become more in control of your emotions.  When you are in this agitated state you are apt to take unwise actions and speak in unwise ways.  This may be a perfect time to recite the Serenity Prayer:

God grant me the Serenity to accept the things I cannot change,
The Courage to change the things I can, and
The Wisdom to know the difference.

Knowing what you can and cannot change will enable you to focus and take more appropriate action.

  • Gather Support.  This is the time to call in the troops!  Hopefully, you have a support system that you can call on.  It’s during times of calm waters that you develop your leader support system.  I cannot state strongly enough that this is NOT your work team!!!  If you attempt to use your employees as your support system, you do them and yourself a huge disservice.  You do not need to be dumping on them, they are looking to you to be the oasis of calm.  Plus, you may lose their respect if they see you out of control.  This is the very reason my clients have Emergency Calls as part of their coaching package.  I am a critical part of their support system.  Sometimes we don’t even talk, they just send me an email and vent!  I am the safe place for them to do that without repercussions.  Sometimes all you need is an outlet, other times you need some perspective, and in some situations, you need advice. 

  • Gather History.  Unless you were promoted to leadership yesterday, you have been in similar situations before.  At the very least, you have other leadership challenges that you can pull from as a good self-role model.  Perhaps, you didn’t handle difficult situations like a duck in the past.  Consider what didn’t work then and do something significantly different now.  If you don’t have a written log of situations you have overcome, now would be a great time to start this history.  My log goes back decades.  I have used that history more times than I can count to talk myself off the edge!  This is an action I encourage many of my clients to develop for themselves.

Are you aware you are less like a gliding duck, and more like a flailing goose?  Is your style holding back your career?  Do you react versus respond wisely during difficult work situations?  I may be able to offer some guidance.  Let’s at least talk.  High-Heeled Success offers 45-minute complimentary telephone consulting.  Email Kay@hhighheeledsuccess.com or call 513-561-4288 to set a time for us to chat.

Crafting and Assessing your Reputation

Everyone has a reputation.  Through our actions and interactions over time, we build a reputation that defines and eventually precedes us; whether for good or for bad.  Most people really don’t know what their own reputation is, and you may even doubt you have one.  Let me assure you – you do!

Spend a minute going through your mental Rolodex and think of one relative, one friend, and one colleague.  As you go through this exercise, jot down the first adjective that comes to mind that identifies their reputation.  You may characterize some acquaintances as having some fairly common reputations; perfectionist, cynic, unreliable, or even a risk-taker.  Many people have one defining reputation, and a few ancillary ones as well.

As easy as it probably was for you to quickly peg someone else’s reputation, you might find yourself equally stumped about your own.  Perhaps you think you couldn’t possibly have a reputation.  Think again.  You have a reputation that precedes you in the workplace, and others can identify it just as easily as you did in the above exercise.

The nuts and bolts of a good business or career reputation are not too difficult to surmise; being on time or early for work, a positive attitude, a strategic thinker, problem solver, a good work ethic, being a team player, even having someone’s back, doing ‘whatever it takes’, etc.  All the things that make us like others, or working with them, are qualities that build a good reputation.  Take a few minutes to inventory your strengths, and since you aren’t broadcasting your answers, be real about your gifts.  Are you a great public speaker, an analytical thinker, good deal maker, key negotiator, master task executer?

While that may have been easy, figuring out what blemishes may reside on your reputation is quite another endeavor.  People usually fall into three categories during this exercise.  Some people name their shortcomings with proficiency and ease, even adding disparaging qualities or inadequacies that are not merited.  The second group of people have some idea of where they lack skill, knowledge or savvy.  Then there is the group that thinks they are free and clear of any faults, blemishes or failings whatsoever.

A bad or blemished reputation is a mixture of actions, inactions and poorly reflecting behaviors.  The tough part is coming to grips with the reality that you may need to do some damage control.  So, what causes blemishes on a reputation?  Below is a list to get you thinking:

Unmet promises.  Examples include delivering an assignment late, not showing up for a meeting, poor contribution to a project, or consistently delivering low quality work.

Poor follow up.  Are you non-responsive to emails, voice mails or meeting requests?  Do you recap meetings or provide project updates with regularity and on time?  After submitting a proposal, do you follow up with your client to clarify questions or cost?  Follow up and follow through shows others that you can carry work through to a successful completion.

Lateness.  Are you on time for meetings and work in the morning?  Do you take a 1-hour lunch, or push the limit and take extra time more often than not?  Being late tells others that you value your time over their time, agendas or activities.

Excuses and Whining.  Shirking responsibility and pointing the finger will quickly degrade your reputation.  Complaining about your job responsibilities to others wastes both your time and theirs, and is completely unproductive.  It also labels you as high-maintenance and someone to stay away from.  Results speak louder than words of blame and excuses.

Being overwhelmed/Dropping the ball.   Are you consistently frazzled by your workload?  Do you respond with emotion and drama to your ‘to-do’ list versus handling it in a professional manner?  This type of behavior often leads to dropping the ball with responsibilities because so much effort is spent on swirl and reaction that it steals time from productivity.  If you fall into this category, come to my June 18 Equilibrium in High-Heels Workshop.  You will leave with a full toolbox of techniques to successfully balance work and life.   (See details and register here:  http://www.highheeledsuccess.com/events-20160618.html.)

Interrupting.  Whether in meetings, on the phone, one-on-one, or butting in on someone’s conversation, this pet peeve can create a huge black mark on your reputation.  Interrupting causes others to lose their train of thought, can convey a ‘know-it-all attitude’, and tells others that you are not listening.

Be a Leader, Not a Follower.  Do you merely carry out the plans and projects assigned to you, or do you truly think about your work?  The learning curve in a new role can be steep, and it’s perfectly acceptable to execute tasks as assigned during this period.  As you grow in your position, however, stagnating or doing the bare minimum will negatively affect your reputation.  Leaders truly thing about the work at hand, how it will impact other initiatives and the future of the business.  Leaders also anticipate outcomes, consequences, and new opportunities by looking at the big picture.  Acting on these types of leadership thoughts by crafting a plan or proposal for consideration is definitely thinking like a leader and will reflect positively on your reputation.

Social Media Errors.  Last, but definitely not least are social media faux pas.  Posting pictures or statuses about any of the following subjects should be done with the utmost discretion and prudence: alcohol, sex, religion, politics, dating, and opinions about your workplace.  A picture enjoying a craft beer with a friend is fine.  Posting pictures of heavy partying is not.  Uploading a picture of you and your date at dinner is suitable.  Posting about the private details of your dating life is not OK.  Positive remarks about your company or one of its initiatives is fine, ranting about your boss is not.  Hopefully, you get the idea.

Did some of these areas strike a chord with you, or create some self-awareness?  If you think you need to do some damage control in any of these categories, it’s time to put a plan together.  To uncover the truth about your own reputation, you’ll need to humbly enlist the help of others and be open to feedback and growth.  Check out Kay’s Corner (in the May 2016 newsletter) for a three-step action plan to rebuild or repair your reputation.

©Copyright 2016.  Kay Fittes.  All Rights Reserved.