Tag Archive for advancement

Sounding Powerful and Professional

Some of you may react to this article with a shrug of your shoulders.  You may be thinking, “As long as I do a good job and know my stuff, I will succeed.”  Though doing a good job and knowing your area of expertise is critical, how you express your knowledge can be a game changer.  Let’s face it, women have a disadvantage in the workplace.  Period.  It is in your best interest to have everything possible working for you.  That is what I strongly recommend that you start paying close attention to your language.  If you recorded yourself today, would you hear a woman who sounds assertive, confident, and powerful?  Maybe not.  In the media, I have been quoted saying, “Every time you open your mouth it’s a speaking opportunity.”  When YOU open your mouth, are your words advancing your career or undermining it?  You likely are presenting department reports, or pitching to a potential client, or speaking on a podcast. Unfortunately, you may have learned verbal habits that undercut your power in each of those situations.  They are so entrenched you don’t notice you are using them.  Sometimes you use these phrases intentionally, in an effort to be accepted, soften the blow, or seem less aggressive.  Regardless of the foundational reason, it’s still causing you to shoot yourself in your High-Heeled foot. 

There are many power-robbing phrases that I hear women use.  The focus is going to be on three in this article:  hedges, add-ons, and the indecisive “I”.  Curb your inclination to be defense about this, I am not scolding or berating you, instead guiding you.  We need every tool in our career tool belt.   

  • Eliminate hedges:  By the time you are presenting at a meeting, to a client, or are on a Podcast, you have thought things through.  You have a stance, perspective, or recommendation to make.  You see it as the right direction.  You have crunched the numbers, done research, or conferred with others.  It’s not mere opinion.   You may sound unsure, subjective, or tentative if you use hedges.  Hedging may be your attempt at reducing rejection, but it has the opposite result.  Consider these hedge statements:
    • “This may not be important, but…”
    • “I just wanted to say…”
    • “In my opinion…”
    • “This may not be right, but…”

“This may not be right, but I think shifting the marketing plan to a new target audience could be beneficial.”  No doubt you recognize how the hedge under sells your well thought out direction.  

  • Eliminate add-ons:  Add-ons, phrases added at the end of sentences, are frequently reflective of female learned behavior growing up.  Keep the peace, don’t ruffle feathers, get along!  Add-ons may be a sign of your leadership style.   If you have a more collaborative than commanding leadership style, you are apt to use these phrases.  If you are seeking collaboration, there are better verbal tools to use then add-ons.  Your add-ons may be more a sign of easing your discomfort with taking a position.  If you seek changing the marketing strategy, own it.  This is the time to be persuasive, impactful, and convincing.  You will recognize these add-ons:
    • “don’t you think?”
    • “right?”
    • “okay?”
    • “isn’t it?

“Changing the target market is aligned with the company vision, right?”  This add-on opens the door for controversy and dissent.  Your collaborative efforts, fact-finding, and alternate perspectives need to come well before you take a stance.

  • Eliminate I think and I feel:  One of the disadvantages women have had for decades is the belief by many men that women are too emotional in the workplace.  You see it in every industry, companies small and large, and in politics.  In 2019, an analysis by Georgetown University Center on Education and the Workforce found 1 in 8 Americans believe women are not as emotionally suited as men to serve in elected office.  This presents a significant barrier for women.  We don’t want to do anything that reinforces this bias.  Starting our sentences with the words “I think…” or “I feel…” is self-sabotaging.  You can readily see the issue.  By using this verbal habit, you are suggesting to others that this is merely an opinion, or you are speaking from an emotional response.  Sometimes we DO have an emotional response to and issue and that may need to be expressed.  But by starting every other sentence with I think, or I feel can be disastrous. 

“I feel changing the target market will be align it with the company vision.”  Are you convinced this is a valuable direction?  If you are, say so.  Surely, this is not just your gut talking.  You’ve done your homework, say so.  Followers of my articles, keynotes, workshops, and books will recognize tis quote from author and Pediatrician, Sally E. Shaywitz, MD, “To be someone, a woman doesn’t have to be more like a man, but she does have to be more of a woman.”  Women are strong and powerful, let your language reflect that strength and power.

Are you concerned that you are undercutting your career with your speaking style?  Many women face this problem, and it can be solved.  If these and other challenges are preventing you from your goals in the workplace, guidance is only a click or a phone call away.  Email Kay@highheeledsuccess.com or call (513) 561-4288 and we will set up a time for a complimentary 45-minute telephone consultation.

The Art of Making More Money

This article starts with celebration!  One of my clients just received a fantastic raise, big raise!  She is very smart, works her tail off, is an amazing leader, etc.  Yet, she has been underpaid throughout the time she has been in her current role.  There are many reasons women are underpaid in the workplace, including systemic bias and sexism.  Additionally, many women struggle with the “ask”, my client did.  It took a systematic approach to having this wonderful celebration.  Are you struggling with the “ask”, too? I get it.  One of the personal stories I tell in a keynote is about messages received in childhood regarding asking. If you had been with as an 8-year-old child on that sweltering July day, you would have seen my grandmother and me go into Niebuhr’s general store in the tiny town of Cobden, IL.  Imagine a scene right out of a movie set in the early 1900’s.  Picture the old scales to weigh produce and barrels of bulk candy.  Out of one eye I spied a bin of lemon drops, my favorite.  I was just ready to ask for some when the proprietor commented to my grandmother, “Helen, it’s so refreshing to have Kay in the store, she isn’t like other kids who demand candy from their parents the minute they walk in the door.”  My grandmother said, “You are so right, Kay is such a sweet little thing, she never asks for anything.”  Any “ask” that was in me died on that old wooden floor.  I still struggle with asking for what I want, so I get it.  However, I have made huge strides, my clients have made great strides and you can, too.  Never fear, I am going to break the process down for you.  Will this guarantee that you get a raise?  Nope!  However, I can GUARANTEE you likely will NOT receive one if you do not ask.

What keeps you from the ask?  Let’s break it down:

  • Women having traditionally been taught not to ask for much of anything!  From childhood, you may have been taught that powerful message.  Don’t ask for the last roll at dinner, don’t ask for the larger bedroom, don’t ask for a larger office, don’t ask for more money.  Asking has been equated to greed and being greedy, especially for women, is a no-no.  Heck even talking about money in many families is a no-no.  Often the lack of conversation about money causes intense conflict with family members when someone passes away.  Lack of conversations about money prior to marriage, can create problems that end in divorce.  Lack of conversations about money can create difficulties with teens headed to college.  The result may a significant discomfort with asking for more money, whether you work in a corporate job, a small business, a non-profit or you own your own business. For entrepreneurs, raising fees can bring out all the challenges listed above.  I challenge you to consider the messages you received about money growing up and are still receiving.  You must break through those messages to be paid what you are worth. 

  • For some women, another obstacle is the ongoing challenge of worth.  Many of the women I talk with struggle with their value in the workplace.  There often is a focus on what they don’t have versus their contributes to their workplace.  You may have a laundry list of what is lacking: 1) time in the role 2) an advanced degree 3) additional certifications, you get my drift.  It is essential to reframe this conversation.  Reframe the conversation around value, we will focus on this in the next bullet If you can objectively see that there are some gaps, work on remedying those.  Perhaps take an online course, write some articles for LinkedIn, join a professional organization for your field.  These actions indicate your willingness to invest in value to your company.

  • The third leg of this money stool is your approach.  This approach MUST be based on the value you are bringing. What value do you bring to the workplace?  Have you cut costs? Have you increased revenue?  Have you solved problems?  Refocus on your contributions and what you do have.  If you are unsure about what you have and are contributing, go to my website: https://www.highheeledsuccess.com.  Visit the Library tab, our newsletters are archived there and read the March/April 2019 newsletter, pay special attention to the third bullet in Kay’s Corner regarding documenting your successes/value.  Keep in mind, your salary “ask” is NOT a conversation about your needs!  Maybe you have a compassionate boss who really cares about your needs, but most raises are calculated on what you bring to the plate.  Coming to the conversation with your needs only makes you look needy, not valuable.

Create a Different Filter for Workplace Interactions

If you’re someone who Is easily put-off, feels you’re being criticized, overwhelmed or picked-on at work, maybe it’s time for you to learn how to not take things so personally in the workplace.  To be blunt, it’s time to grow a thicker skin and grow up!  Put your big girl pants on!

I’ve seen this issue surface with coaching clients many times, and once you realize how to have a thicker skin, the benefits are huge.  When you can be pragmatic and less emotional, you will be seen as more of a professional, as someone who is tougher in the workplace and capable of playing with the big dogs.

A certain toughness will make you less vulnerable to the constant changes that can simply be part of everyday office politics and workplace changes.  For example, if you’re used to doing a project a certain way and parameters change, there’s less stress on you as the individual if you can roll with the changes.

Taking things too personally also takes a toll on your productivity.  For example, you are more creative and productive when you take things less personally.  The reality is, it takes mental and sometimes physical energy just to get through the day when you take things too personally.

And, the risks are too great, when you outwardly display your inability to put your big girl pants on.  When you respond to perceived slights and show that you’ve taken something personally, you’re seen as someone who is defensive at best and worst case, you’re perceived as a whiner.  Unfortunately, you can be seen as someone who is not willing and ready to grow in your professional development.

Bottom line, you live in intense fear and stress, maybe to the point of paranoia, when you take things personally in the workplace.  To help you learn how to deflect these unnecessary and sometimes harmful reactions in the workplace, remember some of these important realizations in your everyday dealings at work:

  • People want what they want and you may be an obstacle to what they want — this is not about you, you may simply be getting in the way
  • Workplace is the business of business and getting a good result — if you’re there to do a job and you’re not performing or producing, you’re obstructing business
  • It’s everywhere — you’re not going to move to a new position, a new job, a new state, a new country and find a place that’s different

When taking things personally, a common first instinct is to get a new job.  You need to manage that response and simply learn to own your behaviors and take things less personally.  I’m here to tell you this isn’t easy — we are who we are, flawed and growing all the time.

For example, I had a coaching client come to me, because she felt persecuted at work.  She reported crying about everything and left in tears every day.  One of the first things she said was, “I’m constantly being criticized by my boss.”  Her issues showed up right away in her interactions with me, making this criticism seem justified.

Unfortunately, she was late for coaching calls and didn’t complete her assessments.  She would agree to everything I suggested, then she didn’t have it done.  These were the exact same things she was hearing from her boss.  She was always late, didn’t get work done, and always had an excuse.  Yes, she would always agree and say, “Yes, I can get that done.”

When we uncovered what was happening, I think it was one of the longest pregnant pauses I’ve ever experienced.  She said, “You’re right, I’m taking things personally because these are personal problems.”  So, if this is you or you have some growing up to do, you’re not a bad person, just put your big girl pants on and move on!

Look at everything from a very pragmatic, business perspective.  Ask yourself, what will it take to do this?  If you’re making errors, do you need to slow down?  Maybe you need more technical skills to sharpen your performance.  Maybe there are areas where you actually need to say, okay fine, take the next step and don’t think about it too much.  Sometimes, it simply is what it is.

If you are struggling to have a more professional focus at work and know you need to take challenges less personally, coaching may be your answer.  Call Kay at 513-561-4288 or email kay@highheeledsuccess.com.

Emotional Intelligence is a Critical Factor for Success

Self-Awareness, Emotions, Empathy at Work

While you might not think much about the topic of emotional intelligence, it’s an issue that comes up frequently during my individual client sessions.  Putting your best foot forward as an emotionally intelligent boss and co-worker is a need in the workplace, a need for anyone who manages people.

By definition, emotional intelligence is the capacity to be aware of your feelings, being in control of them and able to express them.  For example, if you’re going to succeed with challenging employees, the administrator needs to set the tone.  The administrator needs to serve as the model for what you want others to emulate.

Historically, the foundation of emotional intelligence was laid when Daniel Goleman, Ph.D., wrote his 1995 book, Emotional Intelligence (Bantam Books), which helped to explain the differences between traditional IQ (intelligence quotient) and EI.  The book was on The New York Times bestseller list for a year-and-a-half and is available around the world in 40 languages.

The next major resource to come along was the book Emotional Intelligence 2.0, written by Travis Bradberry and Jean Greaves, Ph.D., which provides case studies, tools and techniques to improve your emotional intelligence.  In fact, Dr. Greaves is co-founder and CEO of TalentSmart, Inc., and the website talentsmart.com is a great resource to learn more.

Now, emotional intelligence is very much part of the fabric and conversation in any workplace.  If you work in a large company, you could probably talk to the human resources department to find out if you have taken or could take a formalized EI assessment.  When assessing EI, you’ll be looking at overall social awareness, relationship management and your ability to empathize with others.

If you find an area is lacking in yourself or your employees, there are strategies for improvement and some people can benefit from identifying an EI mentor – someone who seems to get along and understand others.  A mentor can be responsible for queuing you if you talk too long or if you misread communication.

For example, if an employee has negative reactions to someone else’s behavior and there is emotional fallout due to low self-awareness, this situation needs to be managed.  Or if you find employees want to leave a department because they don’t want to work with her, or headaches and stomach problems are being caused by a difficult co-worker, these situations need to be managed too.

5 Components of Emotional Intelligence

  • Self-awareness
  • Self-regulation or emotional control
  • Motivators
  • Empathy
  • Social skills

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When it comes to social and relationship skills, we’re not just talking about charm.  As human beings interact with each other, we need to be able to interpret voice, facial expressions and body language.

Certain careers, such as information technology, engineering and research, require a high IQ; however, without emotional intelligence, success can hit a certain ceiling.  Both qualities are needed to be successful.  From Abraham Lincoln to Temple Grandin and Bill Gates, there have been many recognizable people who have lacked relationship skills.

Whether you decide to take a self-assessment or talk to a colleague for mentorship, it’s critical to identify where you have strengths or where you might need some emotional intelligence work to do.  A perfect opportunity to dig in on this topic is during your next job review.  Is there a tool or can your boss provide some guidance in this area?  A performance review is a gift to both the employee and the employer, so be smart and take advantage to help you put your best foot forward!

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2018.  Kay Fittes.  All Rights Reserved.

Think Strategy Before You Say ‘Yes’

April was National Volunteer Month – a time to honor all the volunteers that contribute of themselves to improve our communities.  The month also brings attention to volunteer recruitment, so maybe you’ve been thinking more about how you might contribute your time and talent.  Our time is our most valuable gift, so I encourage you to differentiate strategic volunteerism that provides leadership enhancement opportunities vs. other volunteerism for altruistic reasons.

Volunteerism for altruistic reasons is personal and leads you to a cause that provides pure personal satisfaction, such as serving in a soup kitchen.  While this is very important too, I’ll focus on strategic volunteerism to help you choose volunteer positions with visibility in mind.

The most obvious and accessible path is to choose opportunities within your industry or field of expertise, such as a professional association.  An example would be women in commercial real estate getting involved with Commercial Real Estate Women (CREW).  Stepping up to serve in professional organizations is especially important if you’re working in a male dominated field, such as engineering.

Once you’re settled in a volunteer position, don’t be shy about it.  Broadcast your volunteer leadership roles in emails to the boss, at annual review time and even in social media.  Unfortunately, women are less willing to toot their own horns, yet we absolutely must to be recognized and advance.

Look around your community, read the news about accomplished business leaders and the organizations they serve.  If you are more thoughtful about determining who in a volunteer position is a powerful leader, then you can go after opportunities to lead with them.  Think about the leaders you want to know, and find a volunteer situation that meets your other parameters.

Some volunteer positions can help you advance professionally and gain certifications.  Toastmasters is the volunteer experience that provided this opportunity for me.  I was already a seasoned presenter when I joined Toastmasters 20 years ago; however, I was joining to further develop my leadership skills.

I believe I have held every office in our club, serving several terms as president.  Additionally, I served as an area director for our district.  My volunteer job was a perfect match for the skills I wanted to hone – to develop leadership in others.  In a volunteer organization, there are no bonuses or raises, so you must find ways to inspire your colleagues.

In my business, I wanted to become a leader of leaders, a developer of talent.  The goal to be able to recognize the spark, then fuel that spark into greater leadership.  Gradually, I developed step-by-step ways to hone in on the spark and groom the right person for leadership succession.

As I moved up to take more responsibility within Toastmasters, I became a more skilled delegator.  Eventually, I was an area director, overseeing several clubs, coaching and developing other leaders.  I had successfully leveraged my volunteer role with Toastmasters into one that provided exactly what I needed professionally.  I developed better delegation skills, better meeting planning and execution skills, effective talent search and development in creating a succession plan both as a president and as an area director.

While I was taking my own skills to a higher level, I was also helping others, which is the pure essence of volunteerism.  The opportunities with Toastmasters provided both the feel-good opportunity to volunteer and serve others at the same time I was growing my own skills and taking my leadership abilities to the next level.

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2017.  Kay Fittes.  All Rights Reserved.

Be Smart When Taking Risks

We all know that taking risks – the kind that will pull you into the C-suite or grow your business or simply change your outlook on risk-taking as a woman – is a defining characteristic for those who are successful.  When deciding whether this risk or that risk is the right thing to do, you should be aware of some basic concepts to help you examine your options and ask yourself the most important question, “Is this a Smart Risk?”

The risk can potentially be the kind that will give you the courage to jump to new levels, to go beyond what you thought was possible.  Many women tend to be cautious by taking baby steps, yet jumping levels is exciting.  Picture grasping the brass ring, the position you’ve always dreamed of having.  At this stage, ask yourself:

  1. “Do I have the skill set behind me to do the job?”
  2. “Can I gain the skills to do the job?”

If either answer is yes, it’s time to take the big step.

Men have no trouble thinking and believing that they are qualified for the next level.  In fact, a man will often believe he’s competent enough to advance having acquired one or some of the skills necessary for the next level.  While a woman will believe she’s qualified or ready to advance, if she has mastered ALL the skills in the job description.

For example, a woman often needs to be invited, and sometimes more than once, to take on a new and unfamiliar role, whether it’s being committee chair, advancing to the chief level at work or running for public office.  Have you ever heard a man say, “Oh, I couldn’t do that?”  Well, women, you shouldn’t either!

As a woman, whatever risk you’re considering will likely be a challenge to the way things have always been done.  Women have had to buck history for centuries, so don’t let the way things have been done in the past be your albatross for taking a risk.  Women also suffer from wanting to be liked, so please put that need on a shelf and look at your situation with new perspective.  When you do, you’ll realize you’re probably ready to take the risk.

Unfortunately, risk-taking has been suppressed in women since they were girls.  Think about it this way.  Parents, family members and school teachers more commonly discourage girls from taking risks, both academic and physical.

Personally, I was an only child and my parents were terrified something bad would happen to me.  My mom was always telling me to “be careful, be careful!”  Thus, I didn’t learn to ride a bike until I was 12 years old, taught by my best friend in secret.  This issue requires consideration from two angles, how it affects our own decision-making and risk-taking as an adult professional, as well as how we may be doing our own daughters a disservice if we’re telling them to be careful all the time.

You will take smart risks when you have made sure your self-esteem is not wanting.  If you believe you’re struggling with low self-esteem, I have a must-read for you: Women and Self-Esteem: Understanding and Improving the Way We Think and Feel About Ourselves, by Linda Tschirhart Sanford and Mary Ellen Donovan.  Many women worry that they don’t deserve success; harbor fears that they are not bright enough, not talented enough, just not good enough.  This book examines how women’s harmful attitudes about themselves are shaped and offers concrete help to help build higher self-esteem.

When deciding whether to take a risk, assess the reality of the situation.  Remember, there continues to be a double standard for men and women in the workplace.  Failure is perceived differently for a man vs. a woman.  When a man fails, the failure is viewed as something that will be fixed and he is given another chance.  Unfortunately, when a woman fails, that failure hangs with her and she might be judged by it for much longer.  Like so many things, failure is viewed through a different lens for a man, than it is for a woman.

Risk-taking doesn’t always have to be in the workplace to empower you.  It’s possible to take a risk that helps you overcome a fear in your personal life.  With a lifelong fear of swimming, snorkeling in Jamaica made me feel incredibly empowered to take risks to advance my business.  Every time I look at the t-shirt, “I snorkeled the Cali wreck,” it empowers me to take additional risks!  Taking a step forward in terms of risk doesn’t always mean a workplace risk.  Anything that helps you flex your muscles will move you in the right risk-taking direction.

Read Kay’s Corner to find practical tips for SMART risk-taking.

©Copyright 2017.  Kay Fittes.  All Rights Reserved.

Self-Limiting Behaviors

Have you reached your full potential in your current situation? While my focus is typically on women’s career success, a personal life review (particularly at this time of year) also merits some healthy introspection. We were born with an unlimited capacity to think, create, achieve and love.  Through the innumerable situations we experience, we either ‘grow and go’ or ‘slip and slide’.  The difference in our reaction is locked within our thinking patterns and self-belief, which combine to form limiting behaviors that either propel us forward or keep us grounded firmly in fear.  A limiting behavior or belief can be like a broken record or set of tapes that play a continuous loop in our minds, typically in our subconscious.  They are riddled with negativity.  Sometimes we are vaguely aware of them, often they’ve been there for so long we just accept them as the norm.  Let’s explore.

What are the top limiting behaviors?  In my over 25 years experience in working with women in all levels of management, three limiting beliefs rise to the top again and again.  They play out in the professional world, to be sure, but can also play a significant role in our personal lives.

1.  Not enough self-love – This is the number one issue so many women face.  It’s also the best-kept secret many women hide.  You would be amazed at the number of powerful women I have coached over the years whose outward presence, confidence and communication style exude success.  Yet, when we dig a little deeper, sometimes just beneath that seemingly solid shell, what lies beneath is a lack of self-love.  The reasons are manifold; a childhood issue, an unresolved relationship, a past (perceived) unforgivable error, and the biggest culprit – the comparison game.

The common thread among each reason is also the most important yet challenging thing to accept; the past cannot be changed.  A perfect upbringing is virtually nonexistent. Relationships and errors of the past are ancient history; most often only thought of in the prisons of our own mind.  Granting forgiveness to someone that hurt you, or to yourself for a past error is one of the biggest gifts and favors you can give yourself.  Doing so enables negative feelings to flow out and positive thoughts and the beginning to self-love to take root.

You are a masterpiece of your past; from the genes you received at birth and the formative years of learning to life experiences and choices, you are who you are.  Small changes are possible, but for the most part what you see is what you get; both in the mirror and in your mind.  My point?  Stop the comparison game!  Embrace who and what you are (the good and bad) and use it all to the best of your ability.  You will never be the best ________________ or the worst ____________.  Fill in the blanks for yourself.  With almost 7.5 billion people on the planet and over 330 million in the US, this is an undeniable truth.  Accepting yourself as who you are and were created to be is the beginning of self-love and one step away from self-limiting behaviors.

2.  Not enough ‘other-love’ of other women – If we suffer from the comparison game (and I think it’s safe to say we’ve all afflicted at some point) it festers on the inside, but worse, it creates significant damage in its outward manifestation.  Negative thoughts and energy don’t just sit in a vacuum.  They flow outward and reach others whether in body language, written or verbal communication, or in the way we treat people.  And no one is immune.  Just as we have our own strengths and talents to use, the same is true for other women.  However, if you play the comparison game, it is one of the biggest barriers to collaboration, creativity, achieving a mission and bonding.

When we busy ourselves not liking ‘her’ because she speaks up for what she wants, maybe a better approach is to appreciate the assertiveness skills that can be helpful in bringing a negotiation to a close.  If you don’t like that ‘she’ is too bossy, try to appreciate that someone can lead others to get the job done.  Ultimately, remember that those same women (and men) all have their own insecurities and self-doubt.  This applies to women in all areas of our lives; business colleagues, relatives, neighbors, in volunteer situations, etc.

Instead, make a commitment to stop comparing, and replace those thoughts and feelings with acts and words of empowerment.  You will be amazed at the difference in your own thinking and feeling, in the relationships you have with other women, and in their behavior.  For example, when you publicly recognize someone for a job well done the positivity has a domino effect.  Your positivity reflects well on yourself and feels good, the recognition is both motivating and affirming to the person receiving it, and others are motivated to both do well and emulate your behavior.  Such positive outcomes won’t happen immediately or spontaneously, but over time the payout will create an environment where everyone feels more loved, accepted and able to reach their fullest potential.  Ultimately, working harmoniously and practicing ‘other-love’ for women will dispel and help eliminate limiting beliefs and thinking.

3.  Now, claim your power! – After clearing the way for positive thoughts for yourself and toward others by emptying out negativity and eliminating the comparison game, it’s time to claim your power!  That’s right!  Your power; it lies deep within you and was there from the moment your conception.  Think about it – what a process to become a human being.  That’s a lot of power. Learning to eat, talk, walk, run, think and other life skills; that all takes a lot of power.  When we are young and full of imagination, we believe we can do and become anything.  Yet, somewhere along the way, we begin to collect untruths, limiting beliefs and restrictive behaviors, which all combine to hold us back and restrain our power.

The good news is that the same power we were born with, tapped into as a young child and now call upon occasionally still resides within us.  But, oh do we have our reasons for letting it lie dormant.  Although we want to be successful in our career and other important areas of our lives, so many women hold back due to fear of success.  At first glance, it’s a paradox.  If we possess the power to achieve, what are we waiting for? Why hold back?

No one answer is the same or true for each woman, but I have discovered a common list:

  • If I succeed at first, how will I continue, and will I have the strength to keep it up?
  • What will others think of my success, and how will they treat me, especially if it means a promotion?
  • What if I claim my power and fail at what I try?
  • What if I make the wrong decision either in the short or long term?
  • It won’t feel safe or secure, and I will be out of my comfort zone.

Fear of failure or use of personal power often leads people to ask for more information before they will decide to move forward.  It makes people stuck.  If you feel stuck, I would love to help you work out a plan of success to move forward. Please give me a call at (513) 561-4288  or connect with me via email at Kay@highheeledsuccess.com or so we can tap into your power together!

©Copyright 2016.  Kay Fittes.  All Rights Reserved.

Standing out in the Crowd

Gaining a competitive edge in today’s business world requires a unique combination of skill, experience and the ability to stand out in a crowd.  Searching for a job, shining in your company, or being an industry expert; these activities and goals require various and many talents to be sure.  However; making your mark requires more than skill and experience.  You have to be truly unique to rise above the competition and stand out in the crowd; a daunting task.  In a society with pervasive social media noise and 24-7 news feeds, and a business climate saturated with voicemail and email overload, standing out in the crowd is challenging at best.  So how do you do it?

Deliver the unexpected.  In the business environment, this can range from a creative resume or job search approach to going above and being truly unique in the workplace.  The Huffington Post recently highlighted a young Australian job-seeker who created a candy bar wrapper out of her resume and sent it out on a chocolate bar to would-be employers.  When the story hit the news, she received offers from as far away as Europe.  Someone else I know sent her resume along with three copies of US News & World Report’s top-rated hospitals issue when applying for a marketing job at Cincinnati Children’s.  She shared how she would like to contribute to their marketing efforts to help keep them in the number 3 spot in the country.  Unique and unexpected; these two candidates stood out above the crowd.

In your daily job, experts give so much advice on how to stay ahead of the pack and get noticed.  ‘Under promise and over deliver’ is oft-quoted guidance.  Also popular are; be on time, work hard, be professional, stay goal-oriented, etc.  While these are solid ideas, the one I believe will make the greatest impact is effective communication skills; both speaking and listening.  In John Maxwell’s book Everyone Communicates, Few Connect, he maintains that “The ability to communicate and connect with others is a major determining factor in reaching your potential.  To be successful, you must work well with others.  To do that at your absolute best, you must learn to connect.”  Being powerful in your communication is unique in the workplace.  If you want to stand out above the crowd, try listening more and talking less.  You’ll be amazed at the attention and people it draws.

Now, let’s turn our attention to standing out in the crowd as a speaker.  In my experience as a speaker and an audience member at any event, I have found one common thread that garners the most attention – delivering the unexpected.  The element of surprise –  something that catches people off guard, makes them pause and think, or knocks them of their normal course of thought; these are the things that cause you to rise up above the crowd.  I have two personal stories of the unexpected; one giving, the other receiving.

I attended a James Malinchak Speaker Bootcamp in Los Angeles one year, and wanted to get noticed among the hundreds of attendees that would be there.  In researching his bio, I learned that James was a former UC basketball player under coach Tony Yates, whom my husband knew through a friend.  Prior to heading to LA, I purchased UC spirit items and made a gift bag for James, and obtained permission from Tony to give his cell number to James.  When the opportunity arose at the bootcamp, I presented James with the gift and shared Tony’s number.  James was absolutely blown away by the gesture because it had been years since they last spoke, and Yates had had a profound impact on James as a coach.  No doubt, this connection was memorable for James and it definitely made me stand out in the crowd.  He referenced me many times over the course of the bootcamp, and in doing so I made 10 times the connections than I typically do at such events.

Just a few weeks ago, after joining a coaching program, they followed up with the unexpected.  I was surprised when UPS delivered a package one day, as I hadn’t recently ordered anything.  To my pleasant surprise, the organization sent a surprise gift to me as a new member.  I had absolutely no idea it was coming, and the bonus of this gesture increased the value of the investment I’d made with the program.  The unanticipated event made them stand out above myriad other membership programs I’d joined in the past.

As a speaker and presenter, passion, humor, and storytelling are the top three elements of delivering the unexpected to my audiences.  People are wowed when I come in from the back of the room with boxing gloves asking, “Do you come out punching every time you speak?”  This combines a little bit of humor with the unexpected.  Women love the red vinyl shoes I use to mark the way to the training room for public workshops.  This is storytelling in a sense, in that it connects with how to achieve High-Heeled Success.  I’ve been known to use many props in my workshops, some humorous, some to drive home an important point, and others to underscore an idea I am passionate about.  One of my favorite props is a wand that lights up and plays a magical chord when I wave it (thanks to Jenifer Quin-Wilson for the gift of the want).  The wand is an unexpected object that underscores breakthroughs, ‘ahah’ moments, and steps of courage that many women take when they grow and develop in my workshops.

Are you delivering the unexpected in what you do every day?  If you need help standing out above the crowd I’d love to help.  We can explore ways to develop your presentation skills, increase your passion, your delivery or storytelling skills.  Connect with me via email at kay@highheeledsuccess.com, or give me a call at (513) 561-4288.

©Copyright 2016.  Kay Fittes.  All Rights Reserved.