Tag Archive for succcess

The Girl Scout Motto – “Be Prepared” – is Critical to Workplace Success

As a lifelong Girl Scout, their motto, “Be Prepared” was drummed into my head from age 7.  I have found there is no better career advice, than to be prepared.  For instance, when I am coaching female presenters, the warning is to be prepared to present without your PowerPoint; be prepared to present to half or double the audience you were told to expect; be prepared to cut your presentation time in half or double it!  You get the idea. Recently, I got caught being unprepared!  I was doing a pro bono presentation and did not plan to sell books, so I had none with me.  Several people afterwards asked if they could buy one of my books and I had to send them to my website or Amazon.  Luckily, they all followed through but the chances were not good.  It’s the whole out of site out of mind mindset.  I won’t be caught unprepared like that again.

Let’s look at five categories that are essential areas in which to be prepared:

  1. Workplace basics: Leadership guru John Maxwell says, “Prepare Don’t Repair”!  It’s so much easier to prepare to protect your reputation than to try to repair your reputation. Are you coming in every day on time?  Are you constantly running late, realizing that when you arrive you’ve forgotten important items?  Starting the day feeling and looking frazzled is not smart for your career.  Do you look like you just rolled out of bed?  Does your hair look like it’s never met a brush?  Do your clothes look wrinkled and stained?  This sounds so basic but it’s easy to let the basics slide.

    Are you mentally and emotionally prepared for your day?  We all deal with “stuff” in our lives but the smart career woman does everything she can to leave these mental and emotional issues at the door.  Make sure you check Kay’s Corner for some specific ways to have this mental and emotional preparation.

  2. Your Day:  You are not prepared for you day unless you plan your day.  There will always be emergencies that pop up and you are smart to plan in time for urgent items that you have no control over.  When you plan depends on your peak and low energy times.  I always have tomorrow’s plan by the end of the day. I can’t relax until I know what tomorrow holds.  The next morning I likely know what may need to be added or deleted.  I admit my greatest challenge to preparation is procrastination.  I will be working on managing this trait until I die!  The greatest tool I have in combating procrastination is my history.  Every time I think of the things that would have completely derailed a speaking engagement or any other business task, it motivates me to tackle the task early.  I am preparing this newsletter NOW because I do not want to be working on it while we are on our annual chalet trip.  Historically, the newsletter due date falls during this trip and I remember procrastinating on the blog and having to work on it over vacation.  I get cranky with myself and it’s my own darn fault!  That history is a strong motivator for me.

  3. Opportunities:  Sometimes the best opportunities come before you when you least expect it.  Perhaps a friend knows you are seeking a new position and calls you out of the blue with news that her company has just posted a job that is perfect for you.  Can you jump on it?  You can if you always have a resume that is up to date.  A fresh resume is a key preparation component, even if you are not looking for a new job.  Maybe you will want to keep a jacket in the trunk of your car, that’s preparation. Imagine your current job dress code is rather casual but this same friend texts asking, ”Could you jump on a Teams interview in an hour?”  Jog down to your car, grab the jacket, take ten deep breaths and do the interview.  That’s preparation.

  4. Meetings:  It’s essential that you are prepared for your meetings.  Here are a few things to prepare:  Read the agenda and prepare one pithy/insightful question; bring one new idea to present; scout out who the “players” will be at this meeting; and determine a “player” you may want to have a meeting with before the meeting. 

  5. Networking:  How do you prepare before a networking event?  Determine your key objective for attending.  If it is a new group for you, perhaps the objective is to ask questions to determine whether this group is a good fit for you.  Determine at least two attendees you want to meet (if you can see who will be at this event).  Go armed with plenty of business cards or download the HiHello app, a digital business card.

Start brainstorming what it means to be prepared in your workplace, in your industry, with your strengths and foibles.  Be the best Girl Scout you can be!  Be prepared!

Are you always playing catch up?  Do you know what that’s all about for you?  If it seems this and other behaviors are standing in the way of your workplace success, we need to talk.  One of my super powers is seeing in others what they don’t see in themselves.  High-Heeled Success offers complimentary 45-minute telephone consulting.  Email Kay@highheeledsuccess.com or call (513) 561-4288 to set a time for us to talk.

The Overwork Paradigm Shift – “Death is bad for your career!”

Many of my clients have heard the above quote of mine more times than they would like to admit.  One of the values of having a career-maximizing coach is having an objective person who can observe behaviors about which the individual has become oblivious.  Unfortunately, killing themselves with over work is a frequent concern of mine with clients.  In the fall, I was interviewed about workaholism, which is a significant problem in our culture, and I took a deeper dive into the problem.  Could you be a workaholic?  Before you summarily reject this notion, let’s explore a bit.  Even if your answer is “No!” this information could be valuable to someone you care about.  A commonly held belief is that overwork is driven by money.  It can be but often you see just the opposite.  When someone is focused on income and success, they are often eager to be as efficient and focused on the end goal as possible.  They will do what is necessary and move on to the next task, project, or opportunity.  It’s important to differentiate between issues of success versus achievement.  Achievement oriented people often have unrealistic standards for themselves.  If they are not “doing” they are not achieving.  Individuals desiring achievement are more prone to workaholism.  However, if one’s success and need for high dollar accomplishments is driven by a belief that without high earning capacity, one is worthless, then it may lead to workaholism.

One the most consistent beliefs underlying workaholism is fear of failure. Additionally, fear of boredom, fear of laziness, and fear of self-discovery can be significant issues.  Ironically, the more you use work as a way of avoiding feelings and issues, the more problematic they become.  Face it, denial and avoidance ultimately will get you in the end.  Whatever self-concept struggles you have can only be hidden by overwork just so long.  When  you don’t feel worthy or enough, you tend to fill it with SOMETHING, in this case, work.  One of the questions I was asked in the interview was, “Is overwork a nature or nurture dilemma?”  As is always true, the answer is not simple.  Our genetic predispositions can play a significant role in workaholism and so can our environmental learned behavior.  If your family of origin placed high value on achievement, it can set the groundwork for perfectionism.  Perfectionism is a breeding ground for workaholism.  Important here to identify the difference between excellence and perfectionism.  Excellence leads to success, a sense of satisfaction, and moves you forward.  Perfectionism, on the other hand, leads to failure, a sense of unworthiness, and keeps you stuck.

I was also asked if workaholism is as bad as alcohol or drug addiction.  In that it effects relationships, mental health, and physical health, the parallels are similar.  It may surprise you to know studies show that workaholics have distinct neurological and psychological profiles similar to those addicted to narcotics.   Plus, in the United States, many people view overwork as a positive, almost a badge of courage.  When you work in an environment that praises and sometimes rewards overwork, a perfect storm can brew.

Some recent studies reveal 30% of the general population are workaholics.  The higher up the ladder women climb in the workplace, the higher probability they will show workaholic behaviors.  Of individuals earning $150,00 to $199,000, 52% of women consider themselves workaholics but just 22% of men at this salary range identify this way.  Additionally, women in our society are taught to please others.  When you are dependent upon pleasing, it’s difficult to say “No”.  If every task and project that is thrown your way is accepted, overwork is inevitable.

Statistics tell us that approximately 83% of health problems in the United States are related to stress.  The stress of overwork will put anyone a at risk for problems:

  • High blood pressure
  • High cholesterol
  • High Triglycerides
  • Stoke
  • Gastrointestinal issues
  • Heart disease
  • Anxiety
  • Depression
  • Sleep issues

The adrenaline rush of being a workaholic creates such a high that people with a work addiction may be unable to stop the behavior on their own.  When truly addicted to the behavior, even the negative effects on their physical and psychological well-being aren’t enough to stop. As with any addiction, professional help is required. 

What are we to do?  How can we impact a culture that seems to reward this behavior?  There are other countries, such as Sweden and Denmark that now have a maximum of 48 hours a week that employees can work.  They mandate vacations.  But as more people work from home today, laws may not thwart the workaholic. 

What if you began a paradigm shift?  What if you began the process of seeing excessive overwork and workaholism as an insidious disease that will rob you of your health, happiness, relationships and career?  It’s possible!  I have worked with many clients who have begun to see this behavior as something they are paying far too high a price.  They have unlearned these behaviors and transformed themselves.  

The price you pay for workaholic behavior is so high!  Like any negative behavior, managing these tendencies before they get out of hand is an important step.  If you believe your work style is ultimately a career wrecker or burnout is on the horizon, let’s tackle it now.  Let’s do a complementary 45-minute phone consultation to determine if together we can find solutions to manage your work style now! Email Kay@highheeledsuccess.com or call 513-561-4288 to get the ball rolling.   

Self-Discipline for Success

Discipline is the ability to make yourself do something you don’t want to do, in order to get a result that you really want to get.

Andy Andrews

Even as I write this, I can feel the urge to postpone it until later. When I think about self-discipline, I must smile. My journey to self-discipline has been lifelong. I grew up in a family where there were no expectations of me. I didn’t have to do anything, not make my bed, not wash the dishes, not take out the trash. Not a particularly good environment for learning self-discipline. I developed no self-discipline muscle. My discipline and work ethic were strongly influenced by the role model set by my husband, who has an incredible work ethic and self-discipline. It has been a lifelong challenge to develop and maintain self-discipline. My definition of self-discipline is doing what is necessary when you don’t want to or when you don’t feel motivated. In fact, if you wait to feel motivated the action may never come!

When I became an entrepreneur and started my business, it was essential that I develop self-discipline, as I no longer had a boss. There was no one to monitor what I did. The only demands were the ever-present deadlines for sending proposals, creating programs, and presentations. Self-discipline is critical for every aspect of one’s life! Self-discipline is necessary to succeed in your career, to eat healthy, to exercise consistently, to keep organized, to be a responsible parent (human and pet) etc.

I worry about children raised today, especially those with helicopter parents. When a child has all their actions monitored, they never learn to create their own self-discipline. If mom and dad are responsible for you sitting down and doing your homework, what’s going to happen when you go off to college? Flunking out of school is a difficult result of no self-discipline, one that has ramifications far into the future.

Sometimes we need to be reminded of the “carrot” when it comes to developing self-discipline because it’s darn hard! Here are some “carrots”:

  • People who have strong self-discipline are people that reach their goals. It’s so much easier to stay focused on your goals when you are performing the actions necessary. There is no doubt that when you reach your goals it can make you a happier person. One goal reached, leads to multiple goals reached. Discipline is the antidote to procrastination.  I’m not saying there will not be setbacks and failures but when you have stayed the course that gives you time to shift when necessary. 
  • People with self-discipline consistently have higher self-esteem. When you do what you say you’re going to do, you are likely to be proud of yourself. When you see yourself as a person who has good habits and character, the result is a stronger sense of self. When I do my Fast Five (five-minute review of the day), and my discipline has been in gear, I hear myself saying aloud “Way to go!”  This pops up for my clients, too.  They are eager to share that they have been on task and succeeded.  They love hearing me exclaim, “Way to go” for them.  It’s fantastic to celebrate these wins with them.  When someone else knows how challenging your successes have been, it makes it even sweeter to celebrate together!
  • You will find your energy level soaring as you develop more self-discipline. It is incredibly energy sapping to constantly be thinking about what needs to be done and not do it. Often you put more energy into the worry and concern about it than it would take to just get it done. When you do what is in your plan, it can free you for time for yourself and that’s a great payoff. If I am not doing what I know I need to, I hear the loop in my head all day long admonishing myself to do it that’s exhausting.
  • Finally, life looks better on the other side. Small sacrifices now lead to better outcomes in the future. I think about everyone I know who has ever authored a book. Sitting down at their keyboard chapter by chapter has ultimately created a book. That book is a fantastic ticket to credibility and Guru status in your industry. Plus, it can be a huge revenue generator. Having written four books, I assure you it has taken tremendous self-discipline for me and everyone else I know.  This applies to all your career goals. For example, with clients who are looking for that next great position, it means redoing their resume. Discipline allows for the time to reformat, tweak, and polish their resume. It’s unsettling to see a job posting and know your resume is not the best it could be.   

Wow, discipline has a ton of benefits, right? If there is such a huge payoff, why don’t you do it? Well, it’s just darn hard but if you want to start strengthening your self-discipline muscles, read Kay’s corner on how to get rolling on this important skill.

If you are painfully aware that self-discipline is a roadblock in your career success, don’t despair. It is possible to create this behavior no matter what stage of life you are in. If you would like assistance in creating the self-discipline you need, email Kay@highheeledsuccess.com or call (513) 561-4288 and we can set up a complementary 45-minute phone conversation to see if my coaching could be valuable for you.

Sounding Powerful and Professional

Some of you may react to this article with a shrug of your shoulders.  You may be thinking, “As long as I do a good job and know my stuff, I will succeed.”  Though doing a good job and knowing your area of expertise is critical, how you express your knowledge can be a game changer.  Let’s face it, women have a disadvantage in the workplace.  Period.  It is in your best interest to have everything possible working for you.  That is what I strongly recommend that you start paying close attention to your language.  If you recorded yourself today, would you hear a woman who sounds assertive, confident, and powerful?  Maybe not.  In the media, I have been quoted saying, “Every time you open your mouth it’s a speaking opportunity.”  When YOU open your mouth, are your words advancing your career or undermining it?  You likely are presenting department reports, or pitching to a potential client, or speaking on a podcast. Unfortunately, you may have learned verbal habits that undercut your power in each of those situations.  They are so entrenched you don’t notice you are using them.  Sometimes you use these phrases intentionally, in an effort to be accepted, soften the blow, or seem less aggressive.  Regardless of the foundational reason, it’s still causing you to shoot yourself in your High-Heeled foot. 

There are many power-robbing phrases that I hear women use.  The focus is going to be on three in this article:  hedges, add-ons, and the indecisive “I”.  Curb your inclination to be defense about this, I am not scolding or berating you, instead guiding you.  We need every tool in our career tool belt.   

  • Eliminate hedges:  By the time you are presenting at a meeting, to a client, or are on a Podcast, you have thought things through.  You have a stance, perspective, or recommendation to make.  You see it as the right direction.  You have crunched the numbers, done research, or conferred with others.  It’s not mere opinion.   You may sound unsure, subjective, or tentative if you use hedges.  Hedging may be your attempt at reducing rejection, but it has the opposite result.  Consider these hedge statements:
    • “This may not be important, but…”
    • “I just wanted to say…”
    • “In my opinion…”
    • “This may not be right, but…”

“This may not be right, but I think shifting the marketing plan to a new target audience could be beneficial.”  No doubt you recognize how the hedge under sells your well thought out direction.  

  • Eliminate add-ons:  Add-ons, phrases added at the end of sentences, are frequently reflective of female learned behavior growing up.  Keep the peace, don’t ruffle feathers, get along!  Add-ons may be a sign of your leadership style.   If you have a more collaborative than commanding leadership style, you are apt to use these phrases.  If you are seeking collaboration, there are better verbal tools to use then add-ons.  Your add-ons may be more a sign of easing your discomfort with taking a position.  If you seek changing the marketing strategy, own it.  This is the time to be persuasive, impactful, and convincing.  You will recognize these add-ons:
    • “don’t you think?”
    • “right?”
    • “okay?”
    • “isn’t it?

“Changing the target market is aligned with the company vision, right?”  This add-on opens the door for controversy and dissent.  Your collaborative efforts, fact-finding, and alternate perspectives need to come well before you take a stance.

  • Eliminate I think and I feel:  One of the disadvantages women have had for decades is the belief by many men that women are too emotional in the workplace.  You see it in every industry, companies small and large, and in politics.  In 2019, an analysis by Georgetown University Center on Education and the Workforce found 1 in 8 Americans believe women are not as emotionally suited as men to serve in elected office.  This presents a significant barrier for women.  We don’t want to do anything that reinforces this bias.  Starting our sentences with the words “I think…” or “I feel…” is self-sabotaging.  You can readily see the issue.  By using this verbal habit, you are suggesting to others that this is merely an opinion, or you are speaking from an emotional response.  Sometimes we DO have an emotional response to and issue and that may need to be expressed.  But by starting every other sentence with I think, or I feel can be disastrous. 

“I feel changing the target market will be align it with the company vision.”  Are you convinced this is a valuable direction?  If you are, say so.  Surely, this is not just your gut talking.  You’ve done your homework, say so.  Followers of my articles, keynotes, workshops, and books will recognize tis quote from author and Pediatrician, Sally E. Shaywitz, MD, “To be someone, a woman doesn’t have to be more like a man, but she does have to be more of a woman.”  Women are strong and powerful, let your language reflect that strength and power.

Are you concerned that you are undercutting your career with your speaking style?  Many women face this problem, and it can be solved.  If these and other challenges are preventing you from your goals in the workplace, guidance is only a click or a phone call away.  Email Kay@highheeledsuccess.com or call (513) 561-4288 and we will set up a time for a complimentary 45-minute telephone consultation.

Silencing the Inner Critic for Career Success

Is your career being driven by that nasty little voice in your head?  Much has been written about how negative self-talk is damaging to your self-esteem.  A stronger light needs to be shown on the career damage you can do.  You may call these behaviors cognitive distortions, stinking thinking, or negative self-talk. Regardless, the result is the same – career self-sabotage.  Here is my promise: these behaviors can be managed and you can experience a career boost as a result!  Is that enough of a promise to keep on reading?

What kind of distorted thinking are we talking about here?  Check out the short list below and ask yourself if you are in the habit of thinking or saying any of these:

  1. All-or-nothing thinking: You look at things as either black or white.  You are either the most skilled marketing professional in the world or an incompetent who should have never been hired. 
  2. Negative filtering:  You remember and focus on your mistakes, the things that go wrong or your weaknesses to the exclusion of any positives.  There was one typo in your report and you can only remember this.  Never mind that your boss praised you for the insights and pragmatic action plan.
  3. Jumping to conclusions:  You try to mind read others or predict the future around which you have little information.  You were not on a list for an upcoming meeting and you are sure that means your department does not see you as valuable. 
  4. Catastrophizing:  You take the smallest problem and follow the potential consequences to the worst possible outcome.  After you were not on the list for the meeting, you assume not only do they not value you; firing is in your future, probably by the end of the day. 

P.S. This is a short list; there are many more distortions that may be your undoing. 

If you don’t manage these behaviors, “Danger, danger, Will Robinson.”  (If you are too young to recognize this TV reference,  Google it) Here are just a few of the possible rotten ramifications:

  • Blowing mistakes out of proportion
  • Creating an environment where you limit your necessary risk-taking
  • Taking responsibility for events that are not your fault
  • A focus on your weaknesses versus your strengths
  • Intense procrastination

Does this sound like a prescription for success?  No, I don’t think so either.  You need a perspective of positivity that impacts your risk-taking, creativity, timeliness, innovation, and confidence.  In your defense, these behaviors are often an attempt to protect oneself.  One assumes this type of thinking prepares you for the worst.  The bad news is this does not work!  Instead of preparing you for the worst, it adds stress to your life and work.

One of my clients, we are going to call her Marti, came to me initially to work on getting a new job she was seeking.  She had been working on her resume for over a year, because in her eyes it would either have to be perfect or don’t put anything out there.  If she did not get an interview from a particular application she would quit for months, as it was apparent NO ONE would ever hire her and she would be stuck in her current job for the rest of her life!  It became clear quickly that cognitive distortions had been holding her back. In our coaching, she began with the simple four steps you will see in Kay’s Corner and then we ramped up with additional techniques.  In three months she was on to a new job.  This is feasible!

If you know this behavior is like an anchor around your neck, here are some quick life rings to catch:

Check out the book:  Self-Esteem:  A Proven Program of Cognitive Techniques for Assessing, Improving, and Maintaining Your Self-Esteem by Matthew McKay and Patrick Fanning.

Then read the four steps in Kay’s Corner.  If you recognize that Cognitive Distortions and other negative learned behaviors are making career advancement like sailing in rough waters, please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com.

Oh Yes, She Can! Performance Bias Unchained

Bias!  The four-letter word identifies cultural prejudice that’s rampant throughout our society and the workplace.  Today, most people in the workplace are more aware of unconscious or implicit bias, which is defined as prejudice or unsupported judgments in favor of or against one thing, person or group as compared to another, in a way that is usually considered unfair.

If we take that notion just a half-step further, it’s easy to see how performance bias is a very serious issue for women in the workplace.  Performance bias is based on deep-rooted assumptions about women’s and men’s abilities.  Bottom line, we tend to overestimate men’s performance and underestimate women’s performance.  Watch this 2-minute online video from Lean In to digest the seriousness of the issue.

Studies show that women are often hired based on past accomplishments and job experience, men are more likely hired based on future potential to achieve.  Insidious performance bias affects everything at work – from hiring, to performance reviews and ultimately to promotions and upward mobility.

When you remove gender from decision-making, however, the odds for women’s advancement go up.  Regardless of the criteria outlined for a position, the selection process bends to favor the male candidate every time.  There’s no question that women have to accomplish more to show they are equally as competent as men – I’ve experienced it, coached women through it and watched it happen for decades in the workplace.

Once we recognize performance bias for what it is, what do we do about it?  First ask yourself, what are the expectations and realities at your workplace?  Are women being promoted based on their potential or are they being promoted only after they’ve proven they can do the job and have a track-record of success?

How about you, could you be part of the problem?  Do you expect to be promoted based on your potential or your own past performance?  There’s not just bias in the workplace, we have also been conditioned to develop our own self-bias.

If you are the manager and the one who has the power to address performance bias in your workplace, it’s critical to examine your own bias.  Whether you’re interviewing, hiring or deciding who gets the next promotion, be deliberate and intentional in making these important decisions.

Each of us has a responsibility to learn specific ways performance bias shows up in the workplace and what we can do about it going forward.  If we don’t, we’re part of the problem.  If you’re experiencing performance bias and need help developing a strategy to overcome it, please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com.

Who do you need supporting your voice?

When it comes to career development, and really so many other things in life, you can’t do it alone, and because you can’t do it alone, neither can others.  Once you realize the power of your own voice, look around you and figure out who you need supporting your voice, who will be your greatest advocate, who will you talk to first when you have a ground-breaking idea?

While discovering and embracing your own power is important, the “Power of Us” can be the game-changer.  Men support each other all the time – where do you think the phrase the “good, old boys club” comes from?  If women employ some of the same techniques used by men to work together, support each other and lift while they climb, career support can be transformational.

As with everything, it’s important to find the power balance, a balance of mentor and mentee.  When you identify a woman boss or colleague who will help amplify your voice at work, you may have also found a mentor who could become a huge advocate for you.  A good mentor will support your voice and help transform your ability to speak out and speak up.  She (or he) can:

  • Advocate for you and open doors to resources.
  • Make strategic introductions.
  • Recommend you serve on boards, committees of the organization.
  • Provide inside information and help you learn the politics of your company or industry.
  • Help push you to the next level by shining a light on what you might not know about yourself.
  • Believe in you when you don’t believe in yourself.

If you’re the one in this scenario who has become the mentor, the work colleague who is ready, willing and able to lift while she climbs, make sure you’re not mentoring others to the detriment of your own career.  There’s a mentor for everyone.  Even if you need to look outside your department, company or industry, you need a mentor to help create visibility and open doors for you.

Internal and external mentors serve different roles.  An internal mentor is someone within your own organization, workplace or industry.  This person understands the culture of your workplace or industry.  A mentor who knows these intricate details can provide advice and insights that no one else can.  If you work directly with the person, she/he can also provide a unique perspective of how you are perceived in the workplace.

External mentors come from other companies, and different areas of business.  The balance of having an internal/external mentor, similar to the male/female balance, will help provide a holistic approach to the self-improvement process that takes place in a mentoring relationship.

Early in my career, I was more inclined to take a quick lunch at my desk.  I didn’t fully understand the value of having lunch with my co-workers, learning the players and gaining support for my ideas and my work.  Getting to know people and supporting each other is also more enjoyable, so don’t miss the opportunity.  It’s good for your career and good for your mental health!

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2018.  Kay Fittes.  All Rights Reserved.

Don’t Underestimate The Power of One

We’ve been talking and posting on social media about #WomensHistoryMonth throughout March to celebrate the women who have blazed new trails throughout history and to increase awareness for the work that still needs to be done for each of us to reach our full potential.  This includes leveraging the experience of those who have gone before us through mentorship and support for other women.  When one of us wins, we all win!

Everyone is familiar with the “old boys network”.  If women are going to be successful, we need each other – we need to create the “new women’s network”.  While some women achieve success, and then want other women to have to “work as hard as they did”, it’s the true leaders that will encourage other women and help pull their chairs to the table.

We still have a lot of ground to make-up to reach C-Suite positions, upper level management and pay equity, so we must learn from each other along the way.  Take the time to seek advice from the one woman who has a seat at the boardroom table – she knows the players and the culture.  Men network and help each other, so women should do the same.

Most importantly, a woman boss or colleague who steps into that important mentor role for you could be the person that changes everything.  A good mentor can have many roles.  She (or he) can:

  • Advocate for you and open doors for you internally.
  • Introduce you to key people.
  • Provide inside information and help you learn the politics of your company or industry.
  • Help push you to the next level by shining a light on what you might not know about yourself.
  • Believe in you when you don’t believe in yourself.

When you’ve found that person, listen to her, appreciate her, because you might remember her for the rest of your life.  Personally, I met the mentor who would change the course of my life when there was a gap between my career in the mental health field and starting my own business.

During this period, I managed to land a position with the Flint River Girl Scout Council as a field director, and a woman named Gail Kirocofe was my direct supervisor.  I believed myself to be completely out of my element, with no experience hiring staff and managing the many details associated with being a camp director.

Every day, Gail reassured me that she knew I had the ability, strength and smarts to do the job.  She let me know that she wasn’t going to do it for me, but that she had the belief in me that I was fully capable of doing it myself.

In my effort to not disappoint her, I was able to dig deep and find what she saw in me.  I literally credit her with having a thumbprint on my success, which changed the course of my life.  Even though I was only with the Girl Scouts for two years, this story illustrates my conviction of the power of one mentor.  Gail believed in me, which gave me the confidence to raise my expectations for myself.  While I have had many mentors over the years, Gail was the one that touched my career at that pivotal moment.  When I left the Girl Scouts, I moved on to start my own business.

In 2015, the awareness of the impact Gail had on my life was particularly striking.  I was featured on an electronic billboard as a conference speaker in Pennsylvania.  Realizing how far I had come, I found Gail to let her know I would not have been on that billboard without her.  In her 80s, Gail became a children’s book author and was enjoying her next chapter of success.

When we talk about Women’s History Month and mentorship, don’t ever underestimate the power of one – that one mentor can have an astonishing impact on your life, your success and who you ultimately become.

If you are eager to make a greater impact in your career and be a game-changer, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

Read Kay’s Corner in the March newsletter to find practical tips for mentoring.

©Copyright 2017.  Kay Fittes.  All Rights Reserved.

Promoting Yourself Inside and Outside of the Workplace

You’re good at what you do, great in fact, and you know it. But, who else knows it? Further, do the right people know how good you are at your job, or about your excellent skills and abilities? If not, you could be at risk of being the best-kept secret in town. One of the top challenges for women in the workplace is that many work hard, keep their nose to the grindstone and no one knows about their outstanding work. Do you fall into this category? Your co-worker and manager might be aware of your capabilities, but how much farther are your successes being publicized?

If your manager or company doesn’t provide opportunities for you to create awareness for yourself as an employee or grant your position exposure to the levels where you think it needs to be, you may want to invest in some self-promotion strategies.

If you are new or not well-known within your department, company or industry, you can start small and build your strategy outward. Taking the first step can be challenging, but well worth the investment. In this article, I offer three ways to engage with your company on a larger scale, as well as three ideas that tie in with the holidays.

Special Projects – If you work in a mid- to large-sized organization, search your company’s website for news about special projects, or upcoming event or conferences. If your company is smaller, approach your manager or the person who hired you to inquire about special opportunities. Find one that aligns with your interest or skill set and determine how you can become involved. Avoid thinking things like ‘that’s not my style’, or ‘I’m too busy’. Step out of your comfort zone, and carve out the time in your schedule to get involved. Working on a collaborative short-term project could open your world to new people, ideas, and processes and, in turn, provide the perfect platform to showcase your talents.

Philanthropy – If your company is aligned with a charitable cause – get involved! Attend a philanthropy-related meeting with the intent of taking an active part in an upcoming event. Prior to attending, educate yourself on the cause and be ready to discuss it or ask questions should the opportunity arise. Volunteer for a role that either shows your skill set or allows for the most visibility or opportunity to interact with many co-workers.

If your company does not have an association with an organization or cause, be the catalyst. Research different causes that naturally align with your company’s service or product, and identify the best fit. Discover ways your company could help the organization as well as ways your company could benefit from becoming involved. Present the idea to your manager or your HR manager, and be ready with a first step suggestion. People working together for a cause builds community, and if you head up the cause, you will be viewed as a leader. If the idea is rejected, you will, at least, have demonstrated initiative, creative thinking and gained exposure as someone who has fresh ideas and the energy to do work.

Publicize and Promote – How do people in your company, or those in the community become well-known? Public speaking, blogging, networking at community events, or having the ear of the people in their company or industry are some of the most effective ways to build your ‘personal brand’ and become well-known. Pick one activity based on your comfort level and expertise and simply begin to build. Sharing your business expertise or experiences on a blog is a solid way to begin. WordPress, LinkedIn or Blogger are all simple and easy tools to use to begin a blog. Creating an inventory of content on your blog, and sharing it on social media will reach large audiences over time. Networking opportunities abound through local Chambers of Commerce, or larger city business organizations which offer mixers or events for meeting local and regional business owners. Invite a friend to join you during networking events so you can introduce each other to other attendees and assuage any potential nerves.

Over time, these incremental activities will build on themselves as your arsenal of knowledge. Eventually, you will have built up enough experience and content to compile and e-book, conduct a workshop, or give a small talk at a conference or networking event. Publishing, leading seminars, and public speaking will definitely build your personal brand and gain the attention of the upper management in your company.

Seasonal Ideas

This time of year provides a unique opportunity to engage with people on a more personal level. Try any one of the following ideas depending on the size and culture of your company and/or department.

Holiday Gathering – Organize a holiday get together. This doesn’t have to be at your home, extravagant or the picture perfect event. People enjoy the opportunity to gather during the holidays, especially when someone else does the planning. Reserve a conference room for a lunchtime event (which can be a potluck), select a local restaurant for a casual dinner party, or designate a day for a short after work happy hour event in a location suitable for everyone to mingle. Plan a fun activity that joins the group together for a while to make sure all attendees are included at one point during the evening. Ideas include a quick game of Left, Right, Center; White Elephant Game or a Christmas trivia game.

Use a printed invitation as the way to promote yourself with this idea. After the event details, include your name, title and contact information as the hostess. Whether people attend or not, you will have made an impression of someone who takes initiative and has creativity.

Holiday Giving – Organize a soup kitchen Saturday event, Toys for Tots collection or canned food drive for your office. Create a simple one-page flyer with the details of the event Include your name, title and contact information as the hostess. Distribute the flyer to each co-worker, and hang in a central place for high visibility. This method demonstrates the same characteristics as the invitation, as well as an ‘others-focused’ outlook, which translates into leadership skills.

Gifts of Thanks – Are you an independent contractor or freelance service provider? The holiday season is a unique opportunity to thank your clients (past and current) for their business. Gift ideas range from homemade goodies and packaged gifts of food to calendars or other business tools for the New Year. Personalize the latter with your company info, and enclose a handwritten note expressing your gratitude for their business. You could also include a quick list of accomplishments for 2015 and some business ideas or opportunities for 2016.

Gift giving to potential clients during the holiday season is also an effective way to promote your business and create awareness. In this category, personalized business gifts are more appropriate since they communicate your company name and services. A follow-up visit or note in the New Year is another great touch point in the process of promoting yourself and your business.

To Summarize…….

Whichever method you choose to create awareness of your skills and publicize your capabilities, do so with intention. Have the end-goal in mind when you begin, whether it’s a promotion, in-place salary increase, or job change. Build a plan of the activities and events so each one exemplifies a skill or capability that is a prerequisite of your end goal. If you need help building this strategy, give me a call and we can create a game plan together through one on one coaching (call me about the special pricing running this month on the Fast Start coaching package!). Attending my January workshop, “Kick Start Your High-Heeled Success™” will also arm you with a toolbox of ideas to help your career soar.

©Copyright 2015.  Kay Fittes.  All Rights Reserved.

How to Thrive and Advance in a Male-Dominated Workplace

From day one, male babies are dressed and swaddled in blue, females in pink.  Boys play with trucks and like to wrestle, girls play with dolls and learn proper manners.  Young men play to win on sports teams, young women do things in groups where everyone tries to get along.  Yes, there are exceptions to these generalities like girls who play sports, or young men who focus on academics or the arts.  Even in these scenarios, there are learned behaviors that carry through to adulthood and the workplace that shape the way males and females interact; and it can be confusing, because they are vastly different.

If you work in a male-dominated setting, you must understand the environment in order to thrive in it.  Similar to adapting to a new culture in a different country, or learning a new language, we have to understand the world around us before we can fully engage and participate.  This is not to say that after a year of living in France (for example), or learning their language, that we become French!  However; we would learn how to get along with and interact with the French better than if you held onto your American ways.  Similarly, if you work in a male-dominated company, and that is still the construct of most American workplaces, to learn the customs, manners and speech that goes with the culture will not only help you be a part of it, but even lead within it.  If your hard work is going unnoticed or unrewarded, if you are frustrated because your voice or ideas are not heard, or worse, if you find yourself complaining about your situation, it’s time to learn some strategies and get in the game.  It’s not about relinquishing yourself or your feminine side, rather, it’s about using what you have and what you know to successfully survive, strive and thrive.

It is important to remember that, just like the French were the first people in France, men and the male culture of the workplace have been in business for centuries. Globally.  It surprises me sometimes that women are miffed or incredulous that we haven’t changed this culture in the last 50 years, when the rules and behaviors of men in business date back to the days of barter and trade, and when you had to sometimes fight and even kill to survive.  Think about history.  Shifts in civilizations and cultures take centuries if not millenniums before change occurs.  If we are to succeed in a male-dominant culture (workplace), we need to shift our efforts from changing it, to improving our circumstance within it.  Indeed, the optimal outcome is that equality in the workplace prevails, but for now, we need to focus on this point in time and our place within the grand shift.   If we pursue success with this mindset, rather than the thought that we aren’t being granted a fair shake, we will get a lot farther a lot more quickly.  The three keys to success lie within adapting these styles to survive, strive and thrive within the world around you:

  • Communication
  • Behavior
  • Leadership

Communication Approach

Imagine you are in a business meeting in Paris.  Speaking in English will not get your point across (I know many are bilingual, but stay with the example).  Of course you are frustrated because English is all you know.  Similar to speaking to someone hard of hearing, perhaps you shout in English to get your point across.  This accomplishes not your goal, but instead succeeds in irritating those around you, and worse, their disdain or disregard for you.  In essence, you are a nuisance, even if you have a meaningful or even life-saving point to make.  You’ll never get your point across with this approach.  What do you do?  Learn French and try again.

At this point, I know you’re wondering ‘what is the language of men in business, the language that they hear, understand and respond to?’  Well, it’s not so much a language, as it is a communication style.  Whereas women are masters of rapport building, men want to get straight to the point.  Women are congenial conversationalists, men report and declare information and ideas.  Generally, women speak in turn, whereas research has shown that men interrupt and dominate the floor.  Tone and intonation matter also matter.  In your business communication, stick to facts, steer away from feelings.  Keep on topic, and by all means avoid drama at all costs.  You might be cringing at this point, thinking back to certain communications gone bad.  You can change and move forward.  It is possible.  Communicate as if you are on a mission, with a limited amount of time to accomplish a very important task, and that it’s imperative that everyone understand your vision.  Because, in fact, you are.  Your mission is that of staking your professional ground and advancement.

Communication – Survival Strategies:

  • Avoid chit chat and rapport building.
  • Get straight to the point and stick to it.
  • Declare your points versus posing them as questions or ideas for pondering.
  • Avoid your high-pitch voice, and drama.  Communicate with a strong even tone that exudes confidence.

Behavior Modification

Using France as an example again, the culture has a certain set of values and etiquette that apply in all situations.  To immerse into the culture, you must strive to understand your environment, and adapt in order to be a part of it.  It’s not about abandoning who you are, or changing your ways completely.  It’s about gaining knowledge of how things work in the world around you, making adjustments to become a part of it, and ultimately effectively contribute to its betterment.  The goal is to change how you are perceived and understood, so that you will assimilate into and be accepted into the culture.

In this case, adapting to your environment means being a team player, but according to the male definition of ‘team’.  From a young age, boys learn that to be a team player you must sacrifice for the good of the team, sometimes break the rules, and not take things personally.  You don’t necessarily like all the players on the team, but get along with them anyway because they allhave the same goal, which is to win with an organized strategy.  These learned behaviors are engrained and come into play again in the business world.  Conversely, from girlhood, females like to be friends with everyone on the team, make sure the outcome is best for everyone involved, and work to support the team by following the rules.  These concepts are at odds with each other.  If you find yourself in a male-dominant business team as a minority, it’s necessary to play by their accepted rules – whether or not you agree with or like them.

Following on the communication style differences, relationships men have with co-workers is quite different than those of women.  For starters, and in most cases, discussion of interpersonal topics are not for the office.  When someone (male or female) is friendly at a given point in time, it doesn’t mean they are your friend.  You can get along well in a meeting, or on a team, but understand that it doesn’t mean you now have a buddy, or that someone that has your back.  You have to have your own back.  Period.  Know your boundaries and act accordingly.  These rules are not true for every office, or every company, but if you’re reading this and experiencing an ‘ah ha’ moment, it is probably true for your office, and you are now aware of it.

Behavior – Strive Strategies

  • Get to know and understand the rules in your office.
  • Play by the rules, and understand you might lose a ‘friend’ in the process.
  • Get along with everyone, even if it hurts.
  • Fair is not always in the playbook.  Realize this, and accept it, but not to the point of compromising integrity.
  • Make frequent, meaningful contributions to the team, always with the end-goal in mind.

Leadership Style

There is no one or right way to lead, but there is a wrong way, which is trying to reach unanimous consensus among the team, or worse, sharing an idea and asking everyone’s opinion before making a move.  Some women try to apply their social rules of female relationships when in a leadership role; play nice, get along, everybody’s happy.  That’s doesn’t work in the office.  Not everyone is, nor can they be, on equal ground.  As a leader, it is inevitable that some decisions you make won’t be popular or liked by some members of your team.  How you react could be the linchpin in gaining the respect of your team.  If you have a high need to be liked by all, or want to assuage any and all dissonance within your team, it will be your downfall.  In sum, you will lose the respect of your team.

Many men, especially those who played team sports, inherently understand and operate this way by default.  They lead with their head.  Heart rarely plays a role at the office.  This is not to say that men are insensitive, it’s just that they are conditioned to compartmentalize emotions in the decision making process.  The higher up you go, or want to go, this type of strategic decision and action tends to get more intense.

Leadership – Thrive Strategies

  • Review the facts, formulate a strategy or decision, and be direct with your delivery.
  • Don’t agonize, assuage or apologize.
  • Stick to your guns. Backtracking is perceived as being weak or inconsistent.
  • Accept some dissension as normal and move on.  Eventually employees will too.
  • Understand that people want a leader to lead and coach.  Act accordingly.

These male-focused strategies of communication, behavior and leadership may seem cold and without regard to relationships.  Cultivation of relationships as a team player, or leader is a fundamentally important part of team building.  This observation may seem to fly in the face of the strategies I’ve outlined, but let me assure you, it does not.  Acting as the Lone Ranger won’t get you very far.  Workplace relationship cultivation has the goals and objectives of the business or organization are at the heart.  In a friendship outside of work, seeing a movie, shopping or chatting over coffee is appropriate.  At work, activities and behaviors that strengthen and further both the individual and the company are the core activities that cultivate relationships.  Examples include mentoring a younger employee, picking up a project for someone in dire need of help (not chronic need), showing up to all meetings (even the boring ones), or recognizing someone’s contributions or praising their work in front of a group.  These actions will gain the respect of your co-workers, set an example for others to follow, and in most cases, benefit you in some way.

Adapting your communication, behavior and leadership style, using the methods outlined within will help you survive, strive and thrive not only in a male-dominated culture, they will take you far in an all-female, or equally mixed environment as well.  I liken these methods to the environment one would expect in a higher-education classroom setting;

  • Direct, no nonsense, fact-driven, communication.
  • Appropriate, calm and participatory behavior.
  • Principle-based, direct and unwavering leadership

Has any of this advice struck a chord with you?  Did you find yourself identifying or struggling with some of these areas in your work life?  I’ve coached hundreds of women through challenging situations, freeing them of encumbered beliefs or behaviors, setting them on a path to success.  I can help you too.  Please contact me for an initial consultation to explore the possibilities of working together.

©Copyright 2015.  Kay Fittes.  All Rights Reserved.