Archive for Uncategorized

| February 26, 2025
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The Scourge of Imposter Syndrome

Imposter Syndrome! This term is used frequently but do you really understand what it is, what it does, and how to manage it?  Most people do not, so let’s take a deeper dive.  In my decades of coaching women in the workplace to greater success, most of my clients have struggled with this scourge.  In fact, The International Journal of Behavioral Science states that 70% of people in the United States have experienced imposter syndrome sometime in their lives.  The term was first coined in the 1970’s by clinical psychologists Pauline Rose Clance and Suzanne Imes.  They noted that many high-achieving women believed they were not competent even though they had many accomplishments.  Often, this is a silent saboteur, feeling like fraud is often unvoiced due to feelings of shame.  The more it is not expressed, the more it is internalized.

Do you know the feeling of being terrified that other people will figure out that you do not belong in your role, that you are not up to promotion, that you are not who you say you are?  That is imposter syndrome.  Maybe you have a lifelong foundation of self-doubt and anxiety.  That is the breeding ground for imposter syndrome.  It often rears its ugly head at each new level of success for you.

Another underpinning of imposter syndrome can be understood through Attribution Theory.  Attribution Theory is the psychological concept that explains how people interpret their own behavior of success.  This often divides across gender lines.  More men tend to attribute their successes to being smart, skilled, and competent.  More women tend to attribute their successes to luck, the help of others, or a fluke.  It’s not surprising if a woman attributes all of her success to external factors, the groundwork is set for feeling like an imposter. 

There are many ways imposter syndrome thwarts success.  Imposter syndrome may prevent you from applying for a position for which you are qualified.  Often women will not apply unless they have every qualification the position lists.  Many men will apply with just a few qualifications.  At the very least, feeling like a fraud makes you anxious, hesitant, and restricted, not a good foundation for succeeding at the next opportunity.

One of the fascinating things about imposter syndrome is the inclusiveness of the behavior.  In my coaching practice, I coached CEO’s; COO’s, CFO’s; doctors; attorneys, tenured professors; all who have struggled with imposter syndrome.  Education level, position, and salary level are not protective shields from this undermining belief system.  So, if you are thinking – when I receive my Master’s; when I pass my CPA exam; when I have been in my field longer – then imposter syndrome will vanish, don’t delude yourself.  It is a hitchhiker that goes along for the ride.

O.K., you have determined, “Yep, this is me!  I am suffering from imposter syndrome.”  Maybe you are feeling very discouraged?  Now what?  I always remind my clients, “Shame surges in silence!”  When you have the courage to voice your deepest fears of feeling like a fraud to another human being, that’s when healing begins.  Understanding that you are not alone, knowing that this is a pretty common experience for women, can go a long way in reducing the shame.  Your first powerful step forward is finding a trusted individual to express these feelings.  Choose wisely, hopefully you have another woman in your circle who has shown up for you as a trusted confidante.  You are seeking someone who listens effectively, empathizes, and acknowledges your feelings.  Just like you need a buddy to go swimming, you need a buddy to crush imposter syndrome.  The best news of all?  You do not have to stay stuck in this success sabotaging loop.  There are concrete steps you can take to kick the feeling of being an imposter to the curb.  Keep reading, in Kay’s Corner I will give you a step-by-step process to actively attack imposter syndrome.  Try going through the steps in Kay’s Corner with your trusted friend.  Talking through each of the seven steps is a powerful experience that can begin to lift the weight of feeling like a fraud.  There is light at the end of this tunnel!  You deserve to own your accomplishments and feel confident as you step up in responsibility and roles!

Have you had your hand raised throughout this article?  Have you said, “I know imposter syndrome is sabotaging my career success.”  Are you looking for guidance in tackling this obstacle?  This is a frequent issue that clients come to me for coaching.  Would you like to determine if I might be the right person to assist you in turning this around?  Let’s do a complementary 45-minute phone consultation to see if we can kick imposter syndrome and other self-sabotaging behaviors to the curb for you.   Email Kay@highheeledsuccess.com or call (513) 561-4288 to schedule.

Category: Career Path, Gender Equity, Leadership, Uncategorized, Workplace | Tags: , , , , , , , , , , ,
| October 29, 2024
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Strategies for Coping with Failure

Fall is not just about falling leaves.  We are talking about the big falls in a career.  It happens to everyone at some time in your career, you have experienced a failure.  How you manage the situation will depend on your personality but even more importantly on what you learn to do in that situation.  You got fired from your job, you did not get promoted, your proposal was rejected, your presentation bombed, or you received a terrible annual review — you fill in the blank.  I rail against those that say there is no such thing as failure, it is just a word.  Tell that to someone who has just had one of the above experiences, it really feels like failure to them!  Even more importantly, to discount their experience compounds the problem.  The first step in bouncing back, picking oneself up and moving forward, is to say the words “I failed” aloud.  The more we try to push it down, the higher the risk.  What is the risk?  Labeling oneself as a failure.  Having failed and being a failure are vastly different.

People fail numerous times every day, which is just a part of life and a career.  The more we try to hide our failures, the more internalized it becomes.  I remember presenting a terrible workshop a decade ago.  I had a two-hour drive back home afterwards.  The more I hashed it over in my mind, the more the failure stung.  It was not until I called a colleague on that drive back that the sting began to lessen a bit.  I am not a mind reader, but I can predict that you will have failures in your career.  Check out the recent cover song by Kelly Clarkson of Frank Sinatra’s classic “That’s Life.”  The words are, “You’re riding high in April shot down in May, but I know I’m gonna change that tune, when I’m back on top in June.  Each time I find myself flat on my face I pick myself up and get back in the race.”  Be ready, know the steps to take, plan now and getting back in the race will be far easier.

  • Allow yourself to grieve:  Failure hurts, it can be embarrassing and humiliating. You have experienced a loss, allow yourself to experience your emotions.  Identify your feelings, name them.  Allow yourself to cry, feel sad, and get angry.  Whatever your feelings, honor them.
  • Know what you did, or did not, do:  One of the comments I sometimes hear from clients is, “I don’t know how this happened.”  Are you sure about that?  Sometimes the initial humiliation is so intense that we cannot bring ourselves to acknowledge what happened.  As soon as possible, start identifying what really happened.  What part of this failure do you own?  Ask yourself:  Did I give it an earnest effort?  Did I really understand my audience?  Did I do my part in self-promotion to allow my boss to know my value?  Was I willing to adapt my leadership style?  Was I an effective team member?  If there are factors outside of your control, acknowledge them as well.  Resist taking responsibility for circumstances that you had no way of seeing coming.
  •  Find your grief team: Who are your perfect supporters?  At various times of working your way through this failed attempt, you will need different support.  In the beginning, supporters who listen, offer empathy, affirm your feelings, and allow you space to express are key.  There is nothing that feels less valuable than a big dose of positivity at this stage, there will be time for that later.  I often call these people my grieving partners.  They can tolerate tears, silence, and intense emotions.  Not everyone in your circle can do this.  It takes special people to “hold your hand and heart” in the grieving process.  Keep in mind that having failed at something can feel like a career death.  Work is a significant part of your life and identity.  Allow yourself the time and space for acknowledging workplace failures.
  • Find your cheerleading team:  The next people that can serve you well are your encouraging cheerleaders.  Identify the people that convince you that you have it in you to bounce back. These people know you well.  They know your history of what you have overcome personally and professionally.  They have a memory of your history when you may have filtered it out.  That is one of the evils of failure, it can wipe your memory clean.  The scenario can sound like, “I failed, I have always failed, and I will fail again.”  They can be the voice of reality.
  • Find your action team:  Fear creeps in with failure.  It can cause even the strongest person to hunker down in their foxhole.  It feels safer there.  Action can seem overwhelming.  Who will be a bit of gentle butt-kicker?  Who will hold you accountable for acting?  You do not need a drill sergeant, but rather someone to nudge you along.  They may be the people that help you develop the action plan necessary to take your next steps.
  • Grow from failure:  As painful as it is, failures will be part of your road to success — if you grow from the failure!  What have you learned about yourself?  What have you learned about the workplace?  What have you learned about your skills?  If you learn nothing from a failure, all you have is failure.  However, if you unlock the treasure chest of failure there is gold.

If you are in the workplace growing, you will have failures.  Harness those failures to lead you to your next successes.

Have you fallen on your face?  Reeling from a recent career failure?  This can be such a painful time.  If you do not have the support team that I mentioned above, a career coach might be your best bet.  Let’s do a complementary 45-minute consultation to see if we can turn this failure into your next success.  Email Kay@highheeledsuccess.com or call (513) 561-4288 to schedule.

Category: Uncategorized |
| February 23, 2024
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Recognizing and Coping with the Saboteurs in the Workplace

If you have been in the workplace for more than about two minutes, you are bound to have encountered saboteurs.  You may just want to ignore them and hope they go away. That’s understandable, it can be unnerving to think about taking these people on.  They come in several forms:  employee saboteurs; peer saboteurs; and boss saboteurs.  If you get nothing else from this article, hear this — ignoring it is self-sabotage.  You must act!  It’s the variety of ways you can act that can be confusing yet gives multiple options.  Remember, while saboteurs are doing their dirty work, the dirt is flying around and landing on you.  Saboteurs are everywhere.  Right now, I have four clients dealing with this issue and they each come from a different type of workplace:  large corporation; small business; non-profit; and government sector.  No one is safe. 

Saboteurs come in three general flavors:  1) Employees; 2) Bosses; 3) Peers.  Let’s look at how the problem shows up with each and different ways to handle it. 

  1. Employees – Imagine you have hired a new employee that you believe is going to do a great job, plus you like her and suddenly she is acting like she wants your job. Another scenario is that you become the boss of people that were once your peers. Either way, let’s say she believes she could do your job better than you do.  One way she may proceed is to spread lies about you, to get your job or to retaliate if she thought she should have been chosen.  What to do?  Your inclination may be to do nothing, you are her boss, after all.  Do not be naïve, this type of coup does happen. You may want to protect yourself by doing the following: 
    • Document everything immediately.
    • Act fast by having a one-on-one, putting her on notice of the behavior you have observed.
    • Get your name on all ideas and reports.
    • Let your boss know about her shenanigans.
    • Curtail her power.
  1. Bosses – Do not be surprised when a boss feels threatened by you and decides to keep you in your place.  Maybe the boss is older, and you come in with fresh ideas, enthusiasm and energy.  That can strike fear in many people. What are the signs that you have a boss saboteur?  If your boss keeps you out of meetings that would be appropriate for you to attend, that’s a sign.  If you are left off emails that are pertinent to you, that’s a red flag.  If you have a duo presentation and he tells you he will do your part, at the last minute, that’s a tip-off.  Now what do you do?
    • Get a mentor and or sponsor who can advocate for you.
    • Keep important people abreast of your work progress and successes.  These successes are often customer success stories, new sales figures or other news that your thumbprint is on.
    • Bring this behavior to your boss by framing it something like this: “I am somewhat confused that I was not included the budget meeting, especially since I had done a deep dive into the numbers that were that be presented.”
    • Don’t blindside the boss!  Making the boss look bad because she wasn’t informed of something you did, can rachet up saboteur behavior by the boss pretty darn quick. 
  1. Peers – These can be the worst saboteurs of all.  Usually, you have little control over peers.  Peers may want you to look bad, so they look good.  They may try to take credit for your work.  They may try to get a leg up by sucking up to the boss and cutting you out.  They may try to undercut you because you have a better relationship with the boss than they do.  How to proceed? 
    • Don’t be gullible, expect this behavior to happen and be thrilled if doesn’t.
    • Don’t share your ideas if you haven’t presented them to the boss yet.
    • Don’t complain about them to another peer!  I promise you; it will make you look bad.  If you need to process this, go to an outside trusted person like a coach or wise family member.
    • Call them out, not in a nasty way but let them know you are aware of their actions and antics.

What you probably notice about this entire article is that acting is the key.  The sooner you address this behavior the better. 

Does the prospect of addressing saboteur behavior scare the pants off you?  Would you rather do anything else?  You are not alone; many people would much rather hide from the entire mess.  I get it.  Would having someone aid you in navigating these pitfalls ease your mind?  That is what I do with my coaching clients.  Let’s discuss the situation.  High-Heeled Success offer 45-minute complimentary telephone consultations.  Email Kay@highheeledsuccess.com or call (513) 561-4288 to get the ball rolling.

Category: Career Path, Leadership, Uncategorized, Workplace | Tags: , , , , , , , , , ,
| August 30, 2022
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Catapulting Your Career Dreams

In 1996 my speaking colleague, Lori Kleiner Eckert, published the book, With This Ring.  Excerpted from the forward of her book: “Upon her grandmother’s death, Lorie inherited her grandfather’s ring.  Recently, separated herself, she slipped her grandfather’s ring on and slipped off her own wedding band.  Feeling that some sort of vows were appropriate, she decided to make vows to herself — to become a quilt lecturer and teacher, to trust her inner voice, and to love herself.”  This is the dream Lorie pursued.  The beautiful book is filled with photographs of her quilts, that include powerful and inspirational words.  My personal favorite is the one you see to the left with the words, “If Not Now, When?”  This picture lives on my desk, in my car, on my desktop, in my journal, etc.  These were words that rang in my head often, in the month of July, when I landed in the hospital quite ill.  Many of the followers of this newsletter know about my bizarre bout with being sicker than I have ever been in my life.  This experience gave me a lot of time for reflection and a perspective shift.  My thoughts shifted to career dreams that have been conceived but not come to fruition.  I know I am not alone in dreams deferred.  This newsletter is dedicated to YOU my clients, followers, friends, and colleagues.  If not now, when?

There are soooooo many things that may cause you to put off career/business dreams:  fear of failure, fear of success, perfectionism, money, time, life stage, lack of clarity, opinions of others, etc.  My hospital stint reminded me of the fragility of life and that no more days are promised.  My dear readers, if not now, when?  Let’s take a leap into moving your career dreams into reality! 

Let’s focus on the obstacles before we move to my four-step process of getting these dreams out of your head and into reality.  Some of your obstacles are quite real.  Let’s say you are currently in a job that is not using your talents and strengths to the fullest, but you have a side hustle that you love.  You have a dream to expand your side hustle into a full-time business.  Money may be a significant stumbling block for you.  There is no doubt, there is gender disparity when it comes to lending.  Data from the annual Federal Reserve Banks “Small Business Credit Survey” shows that women-owned businesses apply for financing at similar rates to businesses owned by men, but women-owned businesses, on average, seek out smaller amounts. They also are less likely to receive the full amount they sought (43% vs. 48% of men).  Women still have a long way to go to gender equality in the lending market.  The Biz2Credit research found that the average size loan for women-owned businesses was 31% less than for male-owned businesses ($70,239) in 2018.  There may be several legitimate challenges to your dreams, that doesn’t mean they are insurmountable.  The dream starts the process but the action brings it into reality.  This process below will help you get that ball rolling.  You don’t want to suffer the regret of unfulfilled dreams.

Here are the four steps I use with my clients, let’s explore each:

  • Dream
  • Decide
  • Dedicate
  • Do

Dream:  There are plenty of people in your circle more than available to squash your dreams.  Some of those Debbie Downers are well-intentioned, trying to keep you from pain and failure.  Often these people are closest to you – parents, spouses, siblings, closest friends.  Listen and sift.  Perhaps in their warning framework they have some valid concerns.  There are also people who have never allowed themselves to dream and can’t conceive of going for it.  Unfortunately, there are people likely in your circle that want to keep you right where you are.  Your very success may be threatening to them.  Learn what you can from these people but stay focused on the dream.  You know your needs, talents, and strengths best.  You know if these unfulfilled dreams will be soul-crushers for you.

Decide:  This quote from author, motivational speaker and business strategist Tony Robbins is powerful.  “It is in your moments of decision that your destiny is shaped.”  You may plug along dreaming for years and suddenly something shifts, and you finally decide.  From my perspective this is the most powerful component in this four-step process.  After you decide, there is a weight that lifts, the conundrum is gone, and you often move forward with a rapid pace.  Honestly, sometimes external experiences help you decide.  I currently have a client who had been passed over multiple times for a promotion and raise.  She is skilled, hardworking, and dedicated!  After hearing of another person’s promotion, that she saw as less deserving, she decided THAT day to seek out a career counselor.  She spoke with a friend who she knew had used a career counselor and asked to be connected.  Obviously, the counselor was me.  Within three months, she had taken dramatic steps to be more visible and valuable to her upper management and received a promotion.  Decide and dramatic things happen.

Dedicate:  Dreams take dedication.  Sugar coating the dedication process is unfair to you.  Perseverance is key.  Your dedication may mean some sacrifice of time, money, leisure time, etc.  When you want to quit because it’s hard, having someone to encourage you along the way is essential.  Often my clients say next to the skill sets they learn with me, my belief in them is one of the things they value most.  You likely will remember someone in your life that kept you persevering when you were ready to give up.  We all need those people who believe in us when we have faltered.

Do:  Another favorite quote of mine, from author Joel Arthur Barker, focuses on the doing.  “Vision without action is merely a dream.  Action without vision just passes the time.  Vision with action can change the world.”  You DO have to take action on your dreams.  You must have an action plan, otherwise you will be overwhelmed, scattered, stuck.  Action plans are an important part of career maximizing with my clients.  Do you need an additional credential, do you need to know more about what it takes to succeed with your dream job, do you need to bolster your LinkedIn Profile?  Without a clear action plan, your dream may only stay a dream. 

There you have it, my four-step process for guiding clients into their dream job.  There is so much more to do, but this information will get you started.  Are you convinced you need more help?  It would be my honor to guide you in fulfilling your career dreams.  Call High-Heeled Success, LLC, (513) 561-4288 or email me Kay@highheeledsuccess.com and we will get the dream machine into gear.

Category: Career Path, Uncategorized, Workplace | Tags: , , , , ,
| June 28, 2022
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Generating Career Catapulting Ideas

There’s nothing new under the sun! Or is there? Women who excel in their careers become idea factories, churning out ideas aplenty. But sometimes it seems like there is nothing new to be had, all the great ideas have been taken. Whether you own a business, work in a corporation, or non-profit, it’s essential to continue to generate ideas and solutions. The key is to say or do it differently! Let’s take Spanx, as an example. It’s all about holding “stuff” in! In my great grandmother’s day, it was a corset. In my mother’s day, it was a girdle.  In my day, it was first control top pantyhose, and now it’s Spanx, Shapermint, or other garments designed to yank it in. Remember, it’s just a new twist on an old idea. To be a changemaker you only need to tweak, not necessarily revolutionize. The same is true for ideas and concepts. You’ve likely heard of SMART goals, standing for Specific; Measurable; Achievable; Relevant, and Time-bound. One of my keynotes, “Cracking the Code for Goal Setting,” presents other essential aspects of achieving goals, START goals.  This is a concept I use with my individual clients, too. It’s looking at how to better view goals, based on what is commonly overlooked. It’s truly how to build a better mousetrap. Just a little better, just a little different, just a little more down-to-earth. Your spin makes it YOURS! Give your idea a name, acronym, or initialism. (If you don’t know the difference, google it.) Once you have a term, it takes on newness.

Become a solution sleuth! Problems are everywhere. Even small or partial remedies can set you apart. What you don’t want to do is consistently dismiss your ideas as inconsequential and table them. Timing is important but that doesn’t equate to never! Commonly, my clients don’t give their ideas enough credit for usefulness, originality, and value. If the message in your head is a reoccurring loop of “No one will care about this,” understand that reflects how you value yourself. If you need encouragement, affirmation, or a kick in the pants, run it by someone you trust and who will be candid with you. Even if they are a naysayer, it’s your ultimate decision to make.

Another critical factor in the idea factory is ownership. In the entrepreneurial world, it may entail a copyright, a Registered Trademark, or patent. In a corporate or non-profit world, it likely means having a paper trail.  It also means starting at the top. Divulging your idea, at high ranks first, helps you “own” the idea and prevent someone else from taking credit. I hear from clients often how they casually threw out a fabulous idea at a meeting and the next thing they knew, someone else had repeated it and taken credit for it. This happens to women frequently. Consider times where you have observed a woman tossing out an idea in a meeting, getting little reaction and then a male has repeated it and received a glowing response. Just another example of the struggle for women to have a voice and be acknowledged in the workplace.

How might you get started in catapulting your career with workplace changing ideas?  Here are three foundational steps you may want to take:

  • Keep a problem log! Since problems are everywhere, this may be easy. The hard part might be deciding which problem to consider first. Then try my “NOUN SOLUTION” — what person, place, or thing could impact this problem? Looking at the problem from these different vantage points can give you quite different perspectives.
  • Talk the problem aloud. You may hear a phrase, hear a question, hear an explanation that will create an idea. That is exactly how the concept of “The Fast Five” came to be, which is a term I use with my coaching clients. I was recommending a time of reflection be taken at the end of her day with a client. She needed to capture her successes. She commented, “When I am done with my workday, I am exhausted, and I want to get the heck out of there.”  My response was, “I promise you that this can be done fast, and it doesn’t need to take more than five minutes.”  Voila, “The Fast Five” was born!
  • Perhaps you already have the idea, and now your job is to fine tune and develop an action plan. What that means is 1) Name it and 2) Create your pitch for getting the idea out there.

If you are feeling shaky about producing ideas that will catapult your career forward or how to roll them out, having a coach to hone this aspect of your career could be beneficial.

Email Kay@highheeledsuccess.com or call (513) 561-4288 and we will set up a time for a complimentary 45-minute consultation to determine if we could be a good match to address this problem. 

Category: Career Path, Leadership, Uncategorized, Workplace | Tags: , , , , , ,
| April 30, 2020
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Taking a Contrarian Stance for Workplace Impact

It’s rather comical that I am writing this article, as I grew up as the poster child for rule following.  My memory goes back to the sixth grade when a group of us walked to a classmate’s house for lunch.  Back in the day, we could walk home for lunch but it was forbidden to go to a classmate’s house without written permission from a parent.  When the group got caught I did not get any punishment because the principal didn’t believe little Kay Jones could have possibly done anything wrong.  I can remember being devastated because I wasn’t getting detention along with the rest of the “outlaws”!  It has taken me a lifetime to be gutsy enough to be different, to be a contrarian, to take a different stance on anything.  A few years ago a colleague told me “I figure I am not being innovative if I have not irritated someone every day!”

The first time this paid off in my business was in an article I wrote for the Cincinnati Business Courier on September 13, 2002.  It focused on women forgetting the glass ceiling and instead looking at one’s own internal ceiling. Though later in the article I acknowledged that the glass ceiling was alive and well, that contrarian stance grabbed the attention of the Courier. 

Am I advocating being a pain in the backside just for kicks? Certainly not. What I am advocating is to look at your values and your innovative spirit to use them as a springboard for taking a stance in the workplace that may be contrary to what others are thinking.  This could likely buy you some positive attention in the workplace.  Think about people who have been different or contrarian in your lifetime.  The first that pops up for me is Ralph Nader, political activist noted for his involvement in consumer protection, environmentalism and government reform.  Fast forward from 1965 when Nader first came to prominence to 2019 when climate change activist Greta Thunberg came into wide recognition.  You don’t need to be splashed all over the nightly news to be effective. 

Perhaps you have an idea that is different from others in your workplace and you strongly believe in it and contend that it could be valuable.  Taking that stance might be a bit scary for you or uncomfortable.  You do not have to stand alone.  I currently have a client who is new to her job but has a long history of expertise in her industry.  She knows they need to be doing some things radically different.  Being the new kid on the block, she is unsure if her viewpoint will be accepted.  In our coaching, we discussed using industry standards and revered industry gurus as credibility backups.  For you, it might be a Standard Operating Procedure from another company or industry, a legal precedent, or industry best practices.  You can see that you do not have to stand totally alone.  Your thought or idea doesn’t have to be 100% never tried; it just may be outside of what has been done at your place of work.

Where to start if your innovative juices have gone dry?  Your values will likely hold the key.  There is a step by step guide to getting started in Kay’s Corner this month.  If you already have an idea but are a little queasy about floating it or you just need some guidance on this career step, please call me a 513-561-4288 or email me Kay@highheeledsuccess.com and we can discuss coaching options. 

Category: Career Path, Leadership, Uncategorized, Workplace | Tags: , , ,
| February 22, 2020
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Assessing Your Professional Identity

Years ago a client asked me, “How will I know when I am SOMEBODY?” It was such a well-phrased and poignant question.  It emanated from a place of pain and struggle for her.  It was clear she was not alone, as many of my clients expressed similar dilemmas.  In fact, it is just part of the human condition.  You want to know that you matter.  If you think about Maslow’s hierarchy of needs, the theory in psychology proposed by Abraham Maslow about human motivation, that quest is identified as Self-actualization.  If you are unfamiliar with Maslow’s work, check this out: Maslow’s Hierarchy of Needs.  It was such a compelling question that I created a workshop entitled “Kick Up Your Self-Esteem:  How Do You Know When You Are Somebody?” ™

My actual answer to my client was, “You won’t know if you are SOMEBODY unless you do two things: 1) Identify success for yourself and 2) Pay rapt attention to your progress.  What does being a professional mean to you?  Your definition of success will likely change over time.  Your goal as you entered the workforce will probably be quite different from your goal now if you have been in the workplace 5, 10, 20 plus years.  This is YOUR goal, not one that your boss or employer identifies for you.  If you are a business owner, it’s not necessarily what your professional association or industry considers successful.  This is all about YOU!  Plus, life is busy, your career is busy and you likely have made strides but they have gotten lost in the busy. 

For decades I have done a process at the beginning of every year to reevaluate the age old question, “Who am I?”  This is a process that I recommend to all of my clients.  This is a pause, a time for self-assessment, for reflection.  I do not have a gambling bone in my body but I’d still bet you will surprise yourself with this endeavor.  What you will be doing is writing, at the beginning of the year, a statement of who you are as a professional.  If you have never done this before it may seem daunting.  Take a deep breathe and relax, you will not be graded.  This is not about right or wrong.  You don’t have to show it to a darned soul.  This is an opportunity for you to acknowledge, celebrate, revise, and revamp.  It’s a great time to look at the gap.  Huh?  What gap?  Take an assessment of who you see yourself to be today and compare it to who you really want to be. 

Reinvention is possible!  I dedicate this article to my Zeta Tau Alpha Sorority Big Sister, Kathleen Clarkson Frey.  On February 20, 2020, after a brief stay in Hospice, she transitioned out of this life as we know it.  I watched Kathy reinvent herself as a young woman in an extraordinary way.  What a role model of possibility she was for me.  Can you reconfirm or reinvent yourself?  Yes you can!  Need more help?  Please read Kay’s Corner for some action steps.  If you would like some professional guidance, please call me at 513-561-4288 or email me at Kay@highheeledsuccess.com.  It just so happens, that’s what I do for a living.

Category: Career Path, Leadership, Uncategorized, Workplace | Tags: , , ,
| June 28, 2019
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Create a Different Filter for Workplace Interactions

If you’re someone who Is easily put-off, feels you’re being criticized, overwhelmed or picked-on at work, maybe it’s time for you to learn how to not take things so personally in the workplace.  To be blunt, it’s time to grow a thicker skin and grow up!  Put your big girl pants on!

I’ve seen this issue surface with coaching clients many times, and once you realize how to have a thicker skin, the benefits are huge.  When you can be pragmatic and less emotional, you will be seen as more of a professional, as someone who is tougher in the workplace and capable of playing with the big dogs.

A certain toughness will make you less vulnerable to the constant changes that can simply be part of everyday office politics and workplace changes.  For example, if you’re used to doing a project a certain way and parameters change, there’s less stress on you as the individual if you can roll with the changes.

Taking things too personally also takes a toll on your productivity.  For example, you are more creative and productive when you take things less personally.  The reality is, it takes mental and sometimes physical energy just to get through the day when you take things too personally.

And, the risks are too great, when you outwardly display your inability to put your big girl pants on.  When you respond to perceived slights and show that you’ve taken something personally, you’re seen as someone who is defensive at best and worst case, you’re perceived as a whiner.  Unfortunately, you can be seen as someone who is not willing and ready to grow in your professional development.

Bottom line, you live in intense fear and stress, maybe to the point of paranoia, when you take things personally in the workplace.  To help you learn how to deflect these unnecessary and sometimes harmful reactions in the workplace, remember some of these important realizations in your everyday dealings at work:

  • People want what they want and you may be an obstacle to what they want — this is not about you, you may simply be getting in the way
  • Workplace is the business of business and getting a good result — if you’re there to do a job and you’re not performing or producing, you’re obstructing business
  • It’s everywhere — you’re not going to move to a new position, a new job, a new state, a new country and find a place that’s different

When taking things personally, a common first instinct is to get a new job.  You need to manage that response and simply learn to own your behaviors and take things less personally.  I’m here to tell you this isn’t easy — we are who we are, flawed and growing all the time.

For example, I had a coaching client come to me, because she felt persecuted at work.  She reported crying about everything and left in tears every day.  One of the first things she said was, “I’m constantly being criticized by my boss.”  Her issues showed up right away in her interactions with me, making this criticism seem justified.

Unfortunately, she was late for coaching calls and didn’t complete her assessments.  She would agree to everything I suggested, then she didn’t have it done.  These were the exact same things she was hearing from her boss.  She was always late, didn’t get work done, and always had an excuse.  Yes, she would always agree and say, “Yes, I can get that done.”

When we uncovered what was happening, I think it was one of the longest pregnant pauses I’ve ever experienced.  She said, “You’re right, I’m taking things personally because these are personal problems.”  So, if this is you or you have some growing up to do, you’re not a bad person, just put your big girl pants on and move on!

Look at everything from a very pragmatic, business perspective.  Ask yourself, what will it take to do this?  If you’re making errors, do you need to slow down?  Maybe you need more technical skills to sharpen your performance.  Maybe there are areas where you actually need to say, okay fine, take the next step and don’t think about it too much.  Sometimes, it simply is what it is.

If you are struggling to have a more professional focus at work and know you need to take challenges less personally, coaching may be your answer.  Call Kay at 513-561-4288 or email kay@highheeledsuccess.com.

Category: Career Path, Uncategorized, Workplace | Tags: , , , ,
| February 20, 2019
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Shift Your Perspective, Make Yourself the Priority

It’s the middle of February.  The days are getting a bit longer, but not long enough.  Unfortunately, it’s too early for spring fever.  It’s at this time of year, we try even harder to maintain healthy habits and relationships to stay productive and keep from finding ourselves in a slump.

As we think about our self-care, let’s flip the script and make the workplace the first place you think about taking care of you.  Rather than self-care being something that happens outside of work in the evenings and on the weekends, self-care can become a natural part of your workday.

There’s always more that can be done and, even if you’re the CEO, work brings pressure and demands.  I’m here to help you remember that YOU COUNT and sometimes you need to put yourself first.

Setting boundaries at the office will help you avoid doing your colleague’s work.  Even if you have to practice saying the word “no” out loud, then practice and apply the skill at work.  Do not worry about whether you’re being nice or not.  You do not have to be a friend to everyone.

If you say “yes” to everything, the workload adds more stress.  This slippery slope could cause you to take work home at night.  For example, one client is so susceptible to not setting boundaries and taking work home, which then cuts into time with her daughter at home.  Her solution is to have a photo of her daughter right by her computer as a constant reminder.

There’s a clear line between wanting to be valuable and having positive work relationships vs. allowing others to take advantage of your good nature.  Think about where the line is and set parameters for yourself and your relationships with co-workers.

Always remember your own priorities.  If you allow others to derail you with their issues, you will allow someone else’s negative perspective to throw off your own game.  Even worse, if you allow other people’s priorities to take over, you will relinquish your own work goals and priorities.

“Almost everything will work again if you unplug it for a few minutes, including you.”
– Anne Lamott

As with so many issues and opportunities in life, you need to be your own advocate in the workplace.  If you need to put a post-it on your computer, do it.  Always be asking yourself what you want and need in the workplace.

As an example, conferences, continuing education and leadership training are vital to your growth and advancement on the job.  You don’t get to go, if you don’t ask.  Even if there have been budget cuts, ask and make the case for why you, why now.  Another example, I have a client who has back issues.  She has not yet asked for a better ergonomic chair, because she thinks it will “seem selfish.”

The problem with not speaking up for yourself is that you could be reducing your own productivity.  The last thing you need or want is for something so simple to keep you from being a good or even a great member of the work team.  There’s no skirting around this one – you have to be your own self advocate at work.

If you’re having trouble being the best you can be at work, you could be neglecting some of these basic self-care principles.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve your goals.

Category: Career Path, Uncategorized, Work/Life Balance, Workplace | Tags: , , , ,
| October 30, 2018
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Boss Requires Relationship Management Too

While you probably think of management as the relationship you have with the people who work for you, management is a two-way street and your boss requires some relationship management too.  Even if you’re an entrepreneur, you may have a similar relationship with a board chair or someone else in your sphere of influence.

First of all, it’s important to understand that managing the boss is not selling out or acquiescing to anything.  Managing the boss and thinking about how best to do that does not mean you love everything she/he does.  This is like so many other issues we discuss in career coaching.  There’s a balance, so be smart!

Let’s start with an easy one.  You have a responsibility to try to make your boss look good.  When you do your job well, she has an opportunity to shine with her boss.  You can also go beyond doing your job well to taking something off the boss’s plate – something that she doesn’t particularly like to do – and making her look good.

Don’t become indispensable to your boss.  In other words, it’s nice to take the occasional task off boss’s plate; however, not so much that you become indispensable.  If you do that, you could become someone, he will not promote because he couldn’t bear to lose you.

Think about managing your boss as finessing the boss.  Ask yourself what does he/she value, how does she think or what motivates him?  If you have an understanding of what makes her tick, you’ll be better able to manage and finesse your relationship with the boss.

A very important way to advance at work is to demonstrate that you have ideas for change and solutions to problems.  These ideas, however, are only as good as the ability to sell them and get them implemented to prove your value.  Think about your boss, what is her communication style or workplace lingo.  Talk to her in a way that speaks to her communication style as the best way to sell your ideas.

I have always found that keeping one step ahead of the boss at work is a great way to be recognized and rewarded.  Everybody has a full plate; everybody is busy.  If you can stay a step ahead of your boss, anticipating his/her needs, then you are more likely to please the boss and get ahead.

So you see, it’s all about relationship, like so many things.  Management is not just for your subordinates; management also applies to your coworkers, colleagues and your boss.  Regardless of whether your boss is a man or a woman, these basic rules for relationship management apply.

Employees and bosses both have their issues, because we’re human and certain personality chemistry clicks while other personalities might clash.  At work, this is not about being friends, this is about learning to examine the situation, how you can lead within your team and manage your relationship with your boss.

Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

Category: Career Path, Uncategorized, Workplace | Tags: , ,
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