Boss Requires Relationship Management Too

While you probably think of management as the relationship you have with the people who work for you, management is a two-way street and your boss requires some relationship management too.  Even if you’re an entrepreneur, you may have a similar relationship with a board chair or someone else in your sphere of influence.

First of all, it’s important to understand that managing the boss is not selling out or acquiescing to anything.  Managing the boss and thinking about how best to do that does not mean you love everything she/he does.  This is like so many other issues we discuss in career coaching.  There’s a balance, so be smart!

Let’s start with an easy one.  You have a responsibility to try to make your boss look good.  When you do your job well, she has an opportunity to shine with her boss.  You can also go beyond doing your job well to taking something off the boss’s plate – something that she doesn’t particularly like to do – and making her look good.

Don’t become indispensable to your boss.  In other words, it’s nice to take the occasional task off boss’s plate; however, not so much that you become indispensable.  If you do that, you could become someone, he will not promote because he couldn’t bear to lose you.

Think about managing your boss as finessing the boss.  Ask yourself what does he/she value, how does she think or what motivates him?  If you have an understanding of what makes her tick, you’ll be better able to manage and finesse your relationship with the boss.

A very important way to advance at work is to demonstrate that you have ideas for change and solutions to problems.  These ideas, however, are only as good as the ability to sell them and get them implemented to prove your value.  Think about your boss, what is her communication style or workplace lingo.  Talk to her in a way that speaks to her communication style as the best way to sell your ideas.

I have always found that keeping one step ahead of the boss at work is a great way to be recognized and rewarded.  Everybody has a full plate; everybody is busy.  If you can stay a step ahead of your boss, anticipating his/her needs, then you are more likely to please the boss and get ahead.

So you see, it’s all about relationship, like so many things.  Management is not just for your subordinates; management also applies to your coworkers, colleagues and your boss.  Regardless of whether your boss is a man or a woman, these basic rules for relationship management apply.

Employees and bosses both have their issues, because we’re human and certain personality chemistry clicks while other personalities might clash.  At work, this is not about being friends, this is about learning to examine the situation, how you can lead within your team and manage your relationship with your boss.

Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

Risk-Taking 101: Find Balance

 “You can’t be successful in business without taking risks.  It’s really that simple.” 

–Adena Friedman, President and CEO of Nasdaq

Taking risks is necessary in business; however, you don’t want to be the one who jumps into anything or the one who lags behind and misses an opportunity.  Hopefully, after thinking this through with me, you’ll be able to find your sweet spot – being both confident and completely aware as you make a risky decision.  If you have any questions, after reading this, I’m always here to coach and support you!

First of all, there are three types of risk-takers:  jumpers, ruminators and sweet spot riskers.  Jumpers don’t exercise due diligence.  Jumpers are unrealistic about the circumstances, their resources and possibly time management.  Jumpers might be unrealistic about the potential revenue, haven’t thought about how time consuming something is and generally have blinders on.

For example, I had a client who was starting a business.  She chose to spend an excessive amount of money for website, rent office space hired an expensive staff member.  She has been working overtime just to cover her expenses and has not been able to turn a profit.

Ruminators tend to go over and over information, stalling and failing to make a decision.  Ruminators are driven by fear.  The numbers make sense, yet they do more research and more research.

Sweet spot riskers – that’s where you want to land by finding balance between facilitating the necessary due diligence and moving forward because the facts present themselves.  You have what you need to make a clear, reasoned and thoughtful decision.

When you have an opportunity that requires risk and are trying to follow a process that will help you find the correct level of risk, think QCAT as the acronym to find your sweet spot.

Q for Quick – be quick but not hasty and set a timeline for decision making

C for Committed – be committed, but not rigid, and if new data presents itself that suggests a change of direction, be ready to change

A for Analytical – be analytical, but do not over analyze and use data to push through fear

T for Thoughtful – be thoughtful, but not obsessive

Personally, I tend to be more of a ruminator.  When I first started my own business; however, I was a “jumper.”  So I’ve experienced the extremes and have used these exact same techniques over the years to find my own sweet spot for risk-taking.

If you would like to walk through these steps with someone who has been there and are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

Emotional Intelligence is a Critical Factor for Success

Self-Awareness, Emotions, Empathy at Work

While you might not think much about the topic of emotional intelligence, it’s an issue that comes up frequently during my individual client sessions.  Putting your best foot forward as an emotionally intelligent boss and co-worker is a need in the workplace, a need for anyone who manages people.

By definition, emotional intelligence is the capacity to be aware of your feelings, being in control of them and able to express them.  For example, if you’re going to succeed with challenging employees, the administrator needs to set the tone.  The administrator needs to serve as the model for what you want others to emulate.

Historically, the foundation of emotional intelligence was laid when Daniel Goleman, Ph.D., wrote his 1995 book, Emotional Intelligence (Bantam Books), which helped to explain the differences between traditional IQ (intelligence quotient) and EI.  The book was on The New York Times bestseller list for a year-and-a-half and is available around the world in 40 languages.

The next major resource to come along was the book Emotional Intelligence 2.0, written by Travis Bradberry and Jean Greaves, Ph.D., which provides case studies, tools and techniques to improve your emotional intelligence.  In fact, Dr. Greaves is co-founder and CEO of TalentSmart, Inc., and the website talentsmart.com is a great resource to learn more.

Now, emotional intelligence is very much part of the fabric and conversation in any workplace.  If you work in a large company, you could probably talk to the human resources department to find out if you have taken or could take a formalized EI assessment.  When assessing EI, you’ll be looking at overall social awareness, relationship management and your ability to empathize with others.

If you find an area is lacking in yourself or your employees, there are strategies for improvement and some people can benefit from identifying an EI mentor – someone who seems to get along and understand others.  A mentor can be responsible for queuing you if you talk too long or if you misread communication.

For example, if an employee has negative reactions to someone else’s behavior and there is emotional fallout due to low self-awareness, this situation needs to be managed.  Or if you find employees want to leave a department because they don’t want to work with her, or headaches and stomach problems are being caused by a difficult co-worker, these situations need to be managed too.

5 Components of Emotional Intelligence

  • Self-awareness
  • Self-regulation or emotional control
  • Motivators
  • Empathy
  • Social skills

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When it comes to social and relationship skills, we’re not just talking about charm.  As human beings interact with each other, we need to be able to interpret voice, facial expressions and body language.

Certain careers, such as information technology, engineering and research, require a high IQ; however, without emotional intelligence, success can hit a certain ceiling.  Both qualities are needed to be successful.  From Abraham Lincoln to Temple Grandin and Bill Gates, there have been many recognizable people who have lacked relationship skills.

Whether you decide to take a self-assessment or talk to a colleague for mentorship, it’s critical to identify where you have strengths or where you might need some emotional intelligence work to do.  A perfect opportunity to dig in on this topic is during your next job review.  Is there a tool or can your boss provide some guidance in this area?  A performance review is a gift to both the employee and the employer, so be smart and take advantage to help you put your best foot forward!

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2018.  Kay Fittes.  All Rights Reserved.

Who do you need supporting your voice?

When it comes to career development, and really so many other things in life, you can’t do it alone, and because you can’t do it alone, neither can others.  Once you realize the power of your own voice, look around you and figure out who you need supporting your voice, who will be your greatest advocate, who will you talk to first when you have a ground-breaking idea?

While discovering and embracing your own power is important, the “Power of Us” can be the game-changer.  Men support each other all the time – where do you think the phrase the “good, old boys club” comes from?  If women employ some of the same techniques used by men to work together, support each other and lift while they climb, career support can be transformational.

As with everything, it’s important to find the power balance, a balance of mentor and mentee.  When you identify a woman boss or colleague who will help amplify your voice at work, you may have also found a mentor who could become a huge advocate for you.  A good mentor will support your voice and help transform your ability to speak out and speak up.  She (or he) can:

  • Advocate for you and open doors to resources.
  • Make strategic introductions.
  • Recommend you serve on boards, committees of the organization.
  • Provide inside information and help you learn the politics of your company or industry.
  • Help push you to the next level by shining a light on what you might not know about yourself.
  • Believe in you when you don’t believe in yourself.

If you’re the one in this scenario who has become the mentor, the work colleague who is ready, willing and able to lift while she climbs, make sure you’re not mentoring others to the detriment of your own career.  There’s a mentor for everyone.  Even if you need to look outside your department, company or industry, you need a mentor to help create visibility and open doors for you.

Internal and external mentors serve different roles.  An internal mentor is someone within your own organization, workplace or industry.  This person understands the culture of your workplace or industry.  A mentor who knows these intricate details can provide advice and insights that no one else can.  If you work directly with the person, she/he can also provide a unique perspective of how you are perceived in the workplace.

External mentors come from other companies, and different areas of business.  The balance of having an internal/external mentor, similar to the male/female balance, will help provide a holistic approach to the self-improvement process that takes place in a mentoring relationship.

Early in my career, I was more inclined to take a quick lunch at my desk.  I didn’t fully understand the value of having lunch with my co-workers, learning the players and gaining support for my ideas and my work.  Getting to know people and supporting each other is also more enjoyable, so don’t miss the opportunity.  It’s good for your career and good for your mental health!

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2018.  Kay Fittes.  All Rights Reserved.

Don’t Let Women’s Unique Vulnerabilities Get in Your Way

It’s February, the middle of winter…blah, blah, blah, am I right?!   While we’re plugging along at work and also juggling the many roles women have, we often struggle to take care of ourselves.  Valentine’s Day and Heart Health Month remind me that this is the most important time to be sure that we value and love ourselves first.  My mentor mantra for women is: Take care of yourself, so you can be the best version of yourself with your family and in the workplace.

Throughout my decades-long career of coaching women to achieve the next level of success, I have become very aware of the fact that women have their own unique vulnerabilities.  While we strive to achieve c-suite level careers and equal pay in both the corporate and non-profit sectors, along with increased opportunities to start our own businesses, we cannot ignore that women’s life stages and ever-changing roles are unique.

My High-Heeled Success® list of women’s unique vulnerabilities is below.  Please read the list and honestly assess which of these eight characterize you and don’t flip out if they all do.  That’s not uncommon.  Think of this as a self-assessment, and maybe pick one or two that you can work on right away.

Women’s Unique Vulnerabilities

  • Tendency to belittle and de-value themselves
  • Strong need for perfectionism
  • Allowing emotions and feelings to color their experiences
  • Doing more than one task at a time
  • Assuming much responsibility from role overload
  • Difficulty relinquishing control
  • Difficulty nurturing self
  • Taking stress everywhere they go

Now that you’ve taken time to focus on yourself, to assess yourself, you’ve taken a high-heeled step or a track shoe leap in the right direction.  The beautiful thing, the loving thing is to care for yourself this Valentine’s Day and every day.  When you take this time for yourself, hopefully doing for others – whether it’s volunteering at the local homeless shelter, helping a child with his or her class valentines, planning a night out or caring for parents or in-laws – will bring you more joy.  Without time for you, the caring can reap resentment.

As long as you acknowledge what our unique vulnerabilities are, note them and think about how you can manage them, you will be surprised by how the results will also impact your work-life balance and your career success.

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2018.  Kay Fittes.  All Rights Reserved.

Sexual Harassment and Navigating Workplace Holiday Get-Togethers

Each week brings the announcement of another man or even multiple men who have taken advantage of their power and influence to sexually harass someone in the workplace.  While there have historically been times when this issue has been in the spotlight, many are hopeful that this will be a watershed moment for women’s claims to be taken seriously and men’s actions to have consequences.

From Hollywood to the boardroom and beyond, what’s happening is nothing new.  These stories about newsworthy men behaving badly represent everyday reality for some women in the workplace.  Clients share their struggles regularly during our coaching calls and, particularly during the holiday season, they share concerns about how to navigate the upcoming holiday work party.

The office party provides an extra layer of networking on the job – the key words are “on the job.”  Remember, you are at work, so be aware of your surroundings, watch what you say and how much you drink.  While sexual harassment is not the victim’s fault, you have the power to control circumstances that can keep you safe.  Unfortunately, the office holiday party can bring out the very worst of sexual harassment and inappropriate behaviors.

Then there’s the after party, which is like playing golf with your boss and can be the most advantageous networking opportunity, as long as you stay smart and stay safe.  Please do not buy into the conference syndrome where you’re offsite, so you rationalize an isolated incident.  This is work, not Las Vegas.

Regardless of whether you’re at the office or elsewhere with co-workers, you cannot control what others do.  If you are the victim of sexual harassment, inappropriate advances or worse, you need to feel empowered to speak up right away.

I always recommend that you speak up and say something to the perpetrator first and keep ongoing documentation of what’s happened.  Say something to the individual a maximum of three times before taking the situation to your superior or the human resources department.  If you’re not satisfied with action taken at this point, it’s time for you to engage an attorney.

Whatever you do, do not be silent.  I understand there’s a fear-factor with speaking up and speaking out against someone, most likely someone who is higher on the corporate ladder, in the workplace.  There’s a reason for the fear – women have been demoted, fired and passed over for promotions based on what they do or don’t do in these very unseemly circumstances.

With everything that’s been in the news lately, I’m hopeful that women will continue to feel empowered by the #MeToo movement.  So, please, go to your office holiday party, enjoy yourself and network.  If something happens there or any other time, speak up, because having no voice is the greatest risk of all.

In speaking up, you are joining with other women who also refuse to continue to permit such behaviors.  Further, your voice helps forge a new path for the younger generation of women who will hopefully one day be able to collaborate and work in environments free of fear and harassment.

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2017.  Kay Fittes.  All Rights Reserved.

Politics is a Mirror of Our Society

It’s election season and early voting is available in most states.  As I continue my life’s work to mentor women and guide each to achieve her own personal “High Heeled Success,” I’m hearing about more and more women running for office and engaging in the political process.  This inspires me!

This year is the 97th anniversary of Women’s Suffrage – women’s right to vote in the United States of America.  Women, it has not been that long, which is why it’s no surprise that women hold roughly 20 percent of elected positions at the federal, state and local levels.  And now, women are running for public office in record numbers.

Politics and women in public office is a mirror of the workplace and the rest of society.  There is definitely a gender bias when women run for office.  Women are not asked as frequently as men if they would consider taking on the challenge.  Women tend to think they’re not qualified enough, which is a problem men rarely have.  It’s harder for women to raise the funds needed to run a campaign.  These issues are the same, whether we’re talking about politics or the workplace.

Just as you face challenges in the workplace, you will experience similar challenges as you take on the political process.  Remember, however, the risks are worth the rewards.  At any given time, reassess your risk for seeking a political appointment or running for election.  In other words, what do you have to lose?

Please don’t be afraid of rocking the boat.  Remember, the women rocking the boat nearly 100 years ago were the ones who earned us the right to vote in this country.  When you stand up for yourself in traditionally male-dominated groups, you run the risk of being perceived as overbearing or nasty.  As long as you assess your risk and think it all through, you’ll be in good shape.

I also encourage you to support each other in political endeavors.  Men certainly support each other and help each other all the time.  Just like in the workplace, we need to do also do that in the political realm.

For example, help amplify other women and lift them up.  When another woman puts an idea out there by writing an op-ed or communicating with a political group, join the conversation and share your thoughts.  Just by responding, you validate her and make sure our place at the table doesn’t get lost.

Just like in the workplace, you need to call out blatant sexism in the political arena.  Women will be judged by different standards when they are running for office or succeeding in the workplace.  Be aware of it and don’t be afraid to speak up.

Being aware of these challenges is important, yet you still need to be both collaborative and competitive at the same time.  We can’t get anything done without learning how to do both.

To all the women running for office right now, I’m inspired by you and I’m proud of you.  In some ways, you’re taking on the most difficult glass ceiling to break.  I’m with you.  Now, don’t forget to vote on November 7 and let your voice be heard!

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2017.  Kay Fittes.  All Rights Reserved.

Fall Focus with New School Year Excitement

No matter what the season or the stage of your career, balancing work and life successfully can always be challenging.  With the start of the new school year and fall just around the corner, this can be the season to renew and refresh your career goals.  At the start of the summer, we focused on the need to find your high-heeled equilibrium during the summer months when attitudes relax.

As July and August come to a close, work, school, volunteer and really everything seems to rev up to get back to business.  This new attitude allows for a fresh start; however, you now have opportunity to hang onto the summer balance tools that may have worked especially well for you.

For example, if being in nature was something you discovered as restorative this summer, make it a priority to continue to enjoy the outdoors.  Maybe you found that being less tethered to your electronics was a new discovery that allowed you to switch gears, enjoy the moment and even sleep better.  If you found that worked for you, keep it up!  Summer often forces us to find ways to simplify.  If you managed to feel positive effects from simplification, keep doing whatever worked for you.

In short, let’s approach your career guide for fall, like you would approach the excitement of starting the school year.  Remember what it was like to go back to school in the fall – everything was fresh and new.  You might have been excited about your new school shoes or excited about making new friends, either way, remember what excited you about this time of year.

If you were like me, you would wonder what new information you might learn in the coming year.  Just writing this column, I’m reminded of that feeling.  I’m challenging myself and challenging you to think about what new, exciting opportunities and challenges might be facing you in your career and in your life.  Is there a new technology you want to learn?  Do you need to be more assertive in the workplace?

If new friends are something you looked forward to in the new school year, think about your workplace relationships, both internal and external.  Take this opportunity to focus on new goals with your relationships.  Maybe you’ll decide to take lunch with a work friend or set your sights on developing a new mentor.  Whatever the goal, fall can be the time to refresh your plans.

When I was a kid going back to school in the fall, my parents took me to St. Louis to go shopping for new school clothes.  The brief family trip was full of tradition.  We went to the zoo and a baseball game.  The ritual provided the reset I needed.

As an adult, you can decide that a fall refresh involves reinventing your image and/or your wardrobe, deciding you need to update your style or sharpen your focus.  As a professional woman, monitoring your body language and the signals you send could be the reset you need.  (Watch for a more extensive conversation about body language and what it transmits in a future issue.)

As the regular school/academic year calendar pace picks back up, whether you have children at home or not, take advantage of this opportunity to renew and refresh with the same excitement you had as the new school year started in the fall.  Whether you’re wearing your high-heels or your fuzzy slippers, take time to keep what worked for you in the summer and sharpen your career focus to best suit your own personal needs.

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2017.  Kay Fittes.  All Rights Reserved.

Finding Balance When You Want to Wear Flip-Flops

Successfully balancing work and life are always challenging, yet finding your equilibrium in high heels can be even more challenging as attitudes shift during the summer months.  The entire work world seems to redirect a certain amount of focus toward summer life style and vacation, and you might find you want to swap your high heels for your flip-flops.

There are unique circumstances to consider in the summer as you plan to take vacation, do more at work while someone else is on vacation and possibly juggle out-of-school children while maintaining your normal work schedule.  Let’s dig our toes into the sand and ponder how you can take advantage of this time to improve your work-life balance.

It’s summer, so the pace at work will likely slow down a bit.  At the same time, there will likely be fewer people pulling the weight at the office.  You and your co-workers will renegotiate the office work load to be sure everything is covered and your client needs are being met.

Nothing is more frustrating for a customer or client to find out that a deliverable is on hold while their primary contact is on vacation.  With planning, a team can cover for each other and allow everyone to go on vacation with peace of mind to enjoy a complete break from the office.

As the pace slows, take this time to assess how well you are balancing your busy work and home life.  Seriously take stock and ask yourself if you tend to overschedule, find it hard to ask for help or let go of control at work and at home.  Self-awareness will go a long way toward helping you find your work-life balance.

As the pace slows, you can also time to assess your own schedule, everything you do and why, and start to dream about the life design you want.  Life is too short to do something just because you were asked or you have a hard time saying no.  If everything seems important, you need to learn how to identify the real priorities and be satisfied with your achievements.

Your day-to-day mental health is paramount.  If you begin experiencing increased fatigue, headaches, stomach problems, anxiety, anger or insomnia, it’s time to make yourself the highest priority.  When it comes to taking care of yourself, you need to take time to connect with others.  Ask yourself if you’re spending time with people and doing the activities that provide support or that undermine support, then do what’s needed to invest in yourself and create more relationships and situations that support you.

To take more time for yourself, you will need to take something off your plate.  Realistically, ask yourself what would you be willing to take off your plate?  If you took that thing off your plate, what would you be willing to do for yourself?  This is the only way to take actionable steps toward assessing your work-life balance and creating change.

Finding equilibrium and knowing when to take off your high heels and put on your flip-flops is best achieved when you avoid being the martyr or sacrificing yourself when you need to be delegating and asking for help.  When you do for others that which they can rightly do for themselves, you rob them of opportunities to raise their self-esteem and sense of competence.

In addition to your colleagues at work, use this strategy at home with the kids.  Think about having a summer chore list – having a family plan for everyday household tasks will teach your children a great life lesson.  We all need to feel needed – even kids need to know that they are contributing.  By not doing everything for them and having them contribute in age appropriate ways, your children will have their own sense of accomplishment.

The regular school/academic year calendar has a faster pace for everyone, whether you have children at home or not, so take advantage of this opportunity to slow down your pace.  If you do have children at home, it’s beneficial for you to slow down the pace with them.  Remember work will always be there tomorrow.  In the meantime, life is waiting.  Whether you’re wearing your high heels or your flip-flops, take time to enjoy the summer — reflect, vacation and spend time with the people and doing the activities that give you pleasure.

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2017.  Kay Fittes.  All Rights Reserved.

Think Strategy Before You Say ‘Yes’

April was National Volunteer Month – a time to honor all the volunteers that contribute of themselves to improve our communities.  The month also brings attention to volunteer recruitment, so maybe you’ve been thinking more about how you might contribute your time and talent.  Our time is our most valuable gift, so I encourage you to differentiate strategic volunteerism that provides leadership enhancement opportunities vs. other volunteerism for altruistic reasons.

Volunteerism for altruistic reasons is personal and leads you to a cause that provides pure personal satisfaction, such as serving in a soup kitchen.  While this is very important too, I’ll focus on strategic volunteerism to help you choose volunteer positions with visibility in mind.

The most obvious and accessible path is to choose opportunities within your industry or field of expertise, such as a professional association.  An example would be women in commercial real estate getting involved with Commercial Real Estate Women (CREW).  Stepping up to serve in professional organizations is especially important if you’re working in a male dominated field, such as engineering.

Once you’re settled in a volunteer position, don’t be shy about it.  Broadcast your volunteer leadership roles in emails to the boss, at annual review time and even in social media.  Unfortunately, women are less willing to toot their own horns, yet we absolutely must to be recognized and advance.

Look around your community, read the news about accomplished business leaders and the organizations they serve.  If you are more thoughtful about determining who in a volunteer position is a powerful leader, then you can go after opportunities to lead with them.  Think about the leaders you want to know, and find a volunteer situation that meets your other parameters.

Some volunteer positions can help you advance professionally and gain certifications.  Toastmasters is the volunteer experience that provided this opportunity for me.  I was already a seasoned presenter when I joined Toastmasters 20 years ago; however, I was joining to further develop my leadership skills.

I believe I have held every office in our club, serving several terms as president.  Additionally, I served as an area director for our district.  My volunteer job was a perfect match for the skills I wanted to hone – to develop leadership in others.  In a volunteer organization, there are no bonuses or raises, so you must find ways to inspire your colleagues.

In my business, I wanted to become a leader of leaders, a developer of talent.  The goal to be able to recognize the spark, then fuel that spark into greater leadership.  Gradually, I developed step-by-step ways to hone in on the spark and groom the right person for leadership succession.

As I moved up to take more responsibility within Toastmasters, I became a more skilled delegator.  Eventually, I was an area director, overseeing several clubs, coaching and developing other leaders.  I had successfully leveraged my volunteer role with Toastmasters into one that provided exactly what I needed professionally.  I developed better delegation skills, better meeting planning and execution skills, effective talent search and development in creating a succession plan both as a president and as an area director.

While I was taking my own skills to a higher level, I was also helping others, which is the pure essence of volunteerism.  The opportunities with Toastmasters provided both the feel-good opportunity to volunteer and serve others at the same time I was growing my own skills and taking my leadership abilities to the next level.

If you are eager to make a greater impact in your career, it would be my honor to be part of that process with you.  Please give me a call at 513-561-4288 or connect with me via email at kay@highheeledsuccess.com, so we can empower you to achieve that goal.

©Copyright 2017.  Kay Fittes.  All Rights Reserved.