{"id":499,"date":"2018-06-26T06:50:06","date_gmt":"2018-06-26T10:50:06","guid":{"rendered":"https:\/\/blog.highheeledsuccess.com\/?p=499"},"modified":"2018-06-26T07:25:00","modified_gmt":"2018-06-26T11:25:00","slug":"emotional-intelligence-is-a-critical-factor-for-success","status":"publish","type":"post","link":"https:\/\/blog.highheeledsuccess.com\/?p=499","title":{"rendered":"Emotional Intelligence is a Critical Factor for Success"},"content":{"rendered":"

Self-Awareness, Emotions, Empathy at Work<\/strong><\/p>\n

While you might not think much about the topic of emotional intelligence, it\u2019s an issue that comes up frequently during my individual client sessions.\u00a0 Putting your best foot forward as an emotionally intelligent boss and co-worker is a need in the workplace, a need for anyone who manages people.<\/p>\n

By definition, emotional intelligence is the capacity to be aware of your feelings, being in control of them and able to express them.\u00a0 For example, if you\u2019re going to succeed with challenging employees, the administrator needs to set the tone.\u00a0 The administrator needs to serve as the model for what you want others to emulate.<\/p>\n

Historically, the foundation of emotional intelligence was laid when Daniel Goleman, Ph.D., wrote his 1995 book,\u00a0Emotional Intelligence<\/em>\u00a0(Bantam Books), which helped to explain the differences between traditional IQ (intelligence quotient) and EI.\u00a0 The book was on\u00a0The New York Times<\/em>\u00a0bestseller list for a year-and-a-half and is available around the world in 40 languages.<\/p>\n

The next major resource to come along was the book Emotional Intelligence 2.0<\/em>, written by Travis Bradberry and Jean Greaves, Ph.D., which provides case studies, tools and techniques to improve your emotional intelligence.\u00a0 In fact, Dr. Greaves is co-founder and CEO of TalentSmart, Inc., and the website talentsmart.com<\/a> is a great resource to learn more.<\/p>\n

Now, emotional intelligence is very much part of the fabric and conversation in any workplace.\u00a0 If you work in a large company, you could probably talk to the human resources department to find out if you have taken or could take a formalized EI assessment.\u00a0 When assessing EI, you\u2019ll be looking at overall social awareness, relationship management and your ability to empathize with others.<\/p>\n

If you find an area is lacking in yourself or your employees, there are strategies for improvement and some people can benefit from identifying an EI mentor \u2013 someone who seems to get along and understand others.\u00a0 A mentor can be responsible for queuing you if you talk too long or if you misread communication.<\/p>\n

For example, if an employee has negative reactions to someone else\u2019s behavior and there is emotional fallout due to low self-awareness, this situation needs to be managed.\u00a0 Or if you find employees want to leave a department because they don\u2019t want to work with her, or headaches and stomach problems are being caused by a difficult co-worker, these situations need to be managed too.<\/p>\n

5 Components of Emotional Intelligence<\/strong><\/p>\n